After reinstall Windows 7 lights problem!!

Hi guys!



(Firstable sorry for my bad English!)



About 3 mounth ago I bought Alienware M17x r2 on e-bay! I had had no problem for 3 weeks, and then I decided to reinstall Windows 7! After that all lights on my Alienware did not work... When I start control center there is a warning ( Microsoft .NET Framework). So I tried everythink installed old versions of CC, installed all versions of Framework (3.5, 4.0), installed SDK, all drivers... NO change, they still do not work... Also I saw in my device manager that I have one unknown device (id: "USB\UNKNOWN").
But there is another problem.. when I bought my Alienware I did not get any of recovery cds.

1.I am looking for any information where to get (buy,download...) these recovery files...

2.If you have any advice how to get my lights to work, please HELP me!



Thank you very very much!



gilgames05

 

go to "Support.dell.com," input your service tag, and you will need to download and install the Alieware OSD. That will enable control of the shiny colors.

 

I am trying without success! anything alse?
But I am perfectly sure that this is software error, couse the problem started when I was reinstalled Windows...

 

Have you installed all updates through Windows Update? That should take care of all needed .net framework-software, etc... Then it should only be needed to install the Alienware Command Software ontop of that.


What is the error you're getting?

- Scott.

 

yes all windows updates in os my computer!

the error message is :
Microsoft .NET Framework
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at AlienLabs.AlienFX.Controller.LightsZoneController.SupportChangeBrightness()
at AlienLabs.AlienFX.Controller.ControllerMainForm.configureTrayIconContextMenu()
at AlienLabs.AlienFX.Controller.ControllerMainForm.initializeTrayIcon()
at AlienLabs.AlienFX.Controller.ControllerMainForm.controllerMainFormLoad(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at AlienLabs.AlienFX.Controller.ControllerMainForm.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5448 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
AlienwareAlienFXController
Assembly Version: 1.0.92.0
Win32 Version: 1.0.92.0
CodeBase: file:///C:/Program%20Files/Alienware/Command%20Center/AlienwareAlienFXController.exe
----------------------------------------
AlienwareAlienFXTools
Assembly Version: 1.0.92.0
Win32 Version: 1.0.92.0
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienwareAlienFXTools/1.0.92.0__bebb3c8816410241/AlienwareAlienFXTools.dll
----------------------------------------
Alienlabs.CommandCenter.Tools
Assembly Version: 1.0.92.0
Win32 Version: 1.0.92.0
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Alienlabs.CommandCenter.Tools/1.0.92.0__bebb3c8816410241/Alienlabs.CommandCenter.Tools.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5447 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
AlienLabsTools
Assembly Version: 1.0.92.0
Win32 Version: 1.0.92.0
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienLabsTools/1.0.92.0__bebb3c8816410241/AlienLabsTools.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
WindowsBase
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.5011 built by: Win7SP1
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
PresentationFramework
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.5011 built by: Win7SP1
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
PresentationCore
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.5011 built by: Win7SP1
CodeBase: file:///C:/Windows/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
System.Management
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
AlienFX.DeviceDiscovery
Assembly Version: 1.0.92.0
Win32 Version: 1.0.92.0
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienFX.DeviceDiscovery/1.0.92.0__bebb3c8816410241/AlienFX.DeviceDiscovery.dll
----------------------------------------
AlienLabs.MasterIOBoard.Communication.Core
Assembly Version: 1.0.92.0
Win32 Version: 1.0.92.0
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienLabs.MasterIOBoard.Communication.Core/1.0.92.0__bebb3c8816410241/AlienLabs.MasterIOBoard.Communication.Core.dll
----------------------------------------
AlienFX.Communication
Assembly Version: 1.0.92.0
Win32 Version: 1.0.92.0
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienFX.Communication/1.0.92.0__bebb3c8816410241/AlienFX.Communication.dll
----------------------------------------
AlienLabs.MasterIOBoard.Communication
Assembly Version: 1.0.92.0
Win32 Version: 1.0.92.0
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienLabs.MasterIOBoard.Communication/1.0.92.0__bebb3c8816410241/AlienLabs.MasterIOBoard.Communication.dll
----------------------------------------
System.Core
Assembly Version: 3.5.0.0
Win32 Version: 3.5.30729.5420 built by: Win7SP1
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Core/3.5.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
LightFX
Assembly Version: 1.0.92.0
Win32 Version: 1.0.92.0
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/LightFX/1.0.92.0__bebb3c8816410241/LightFX.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

 

I got the same problem, but after I updated the Command Center, so the lights do work but are stuck on my old colour and I cannot change them. Anyone found a solution to this problem?