The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Aienware 17 usb auto power off on battery

    Discussion in 'Alienware 17 and M17x' started by llelitell, Sep 16, 2013.

  1. llelitell

    llelitell Notebook Guru

    Reputations:
    0
    Messages:
    67
    Likes Received:
    2
    Trophy Points:
    16
    Currently running on alienware 17 with intel i7-4700mq and nvidia 770m. While gaming on battery. After around 10-20mins. All usb power off and only power up back when plug in power adapter.

    Already updated to Bio A04


    Any fix to this?
     
    llelitell, Sep 16, 2013
    #1
  2. Voronmetro

    Voronmetro Notebook Enthusiast

    Reputations:
    0
    Messages:
    30
    Likes Received:
    5
    Trophy Points:
    16
    In the BIOS option to look charging usb devices there is a possibility of on and off when running on battery and mains Maybe this will help
     
    Voronmetro, Sep 16, 2013
    #2
  3. llelitell

    llelitell Notebook Guru

    Reputations:
    0
    Messages:
    67
    Likes Received:
    2
    Trophy Points:
    16
    usb power share turn on and working fine. Anyone else encounter this problem too ?
     
    llelitell, Sep 16, 2013
    #3
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

    Reputations:
    3,658
    Messages:
    6,874
    Likes Received:
    969
    Trophy Points:
    281
    It's normal, the PC should be plugged in anytime you are gaming or it will not be able of providing enough power.
     
    Alienware-L_Porras, Sep 18, 2013
    #4
  5. llelitell

    llelitell Notebook Guru

    Reputations:
    0
    Messages:
    67
    Likes Received:
    2
    Trophy Points:
    16
    But why does the USB power off itself whole gaming ? Mouse unable to move and only power up back after plugging in the power adapter ? Is this normal ?
     
    llelitell, Sep 19, 2013
    #5
  6. Alienware-L_Porras

    Alienware-L_Porras Company Representative

    Reputations:
    3,658
    Messages:
    6,874
    Likes Received:
    969
    Trophy Points:
    281
    The battery does not supply enough power to maintain the entire PC on at all times, it disables stuff to save power unless you change all power management settings in Windows and Command Center to Max Performance (never turn off). Still gaming on battery is not recommended because the battery life may be decreased due to an extreme use.
     
    Alienware-L_Porras, Sep 20, 2013
    #6
  7. llelitell

    llelitell Notebook Guru

    Reputations:
    0
    Messages:
    67
    Likes Received:
    2
    Trophy Points:
    16
    hi everything is set to never turn off including adaptive brightness disable, usb selective suspend setting disabled, Graphics processor max performance and lastly under device manager all usb set do not power down to save power.

    Currently running on Bio a04 and nvidia 770m. Laptop was shipped on 28/06/2014.

    Does this motherboard have the C2 stepping for the usb problem which causes this problem ?

    Thanks in advance!
     
    llelitell, Sep 20, 2013
    #7
  8. llelitell

    llelitell Notebook Guru

    Reputations:
    0
    Messages:
    67
    Likes Received:
    2
    Trophy Points:
    16
    under event log i found some error

    The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 1 seconds since the last report.
    The speed of processor 1 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 1 seconds since the last report.
    The speed of processor 2 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 1 seconds since the last report.
    The speed of processor 3 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 1 seconds since the last report.
    The speed of processor 4 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 1 seconds since the last report.
    The speed of processor 5 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 1 seconds since the last report.
    The speed of processor 6 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 1 seconds since the last report.
    The speed of processor 7 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 1 seconds since the last report.
     
    llelitell, Sep 21, 2013
    #8
  9. llelitell

    llelitell Notebook Guru

    Reputations:
    0
    Messages:
    67
    Likes Received:
    2
    Trophy Points:
    16
    any update?
     
    llelitell, Oct 1, 2013
    #9