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    Alien Fx error

    Discussion in 'Alienware 17 and M17x' started by link2thepast, Aug 24, 2014.

  1. link2thepast

    link2thepast Notebook Enthusiast

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    Hello,
    Recently when I start my laptop this pops up:
    alienfxerror.png

    I cannot change or disable the keyboard lighting anymore, when I change it in command center nothing happens but command center thinks it got changed.
    I tried reinstalling command center but it didn't help.
    I have an R3 if that is of any importance.
    What should I do?
     
    link2thepast, Aug 24, 2014
    #1
  2. MogRules

    MogRules Notebook Deity

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    You have done a full re-install of CC so that seems like it can't be the problem. Could try a re-install of Windows just to rule out any bad software. Can someone confirm if these laptops have a board that controls the AlienFX like the desktops? or is it built in to the MB?

    It almost sounds like a hardware problem if you have already re-installed CC. I would try the windows reload to rule that out first though.
     
    MogRules, Aug 25, 2014
    #2
  3. MickyD1234

    MickyD1234 Notebook Prophet

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    It looks like its relates to MS .NetFramework issues? These get updated by windows update so you could even remove the last one, test, and reapply?

    Good luck.
     
    MickyD1234, Aug 25, 2014
    #3
  4. link2thepast

    link2thepast Notebook Enthusiast

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    Removing the .NetFramework didn't help, Reinstalling windows did.
    Thanks :)
     
    link2thepast, Aug 26, 2014
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    MogRules and MickyD1234 like this.
  5. MogRules

    MogRules Notebook Deity

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    glad it was sorted in the end...just some bug in the code I guess.
     
    MogRules, Aug 26, 2014
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  6. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    That's great! Usually just reinstalling the ,Net Framework helps, but I'm glad you got it sorted out at the end.
     
    Alienware-L_Porras, Aug 27, 2014
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  7. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    Just to clarify when you say "removing" did you just uninstall it. Just to diagnose and have information for other users because as the alienware rep stated usually reinstalling does the trick. (.net framework)
     
    Hackintoshihope, Aug 27, 2014
    #7