Alienware 17 R1 Ranger Shuts Down Randomly.

Hi, guys, i have a problem with Alienware 17 but the laptop seems to shut down randomly without warning I have been monitoring the temps all of them are fine sometimes laptop would turn off while I am browsing same goes for gaming don't have an external GPU. I am using IGPU for gaming the temps in that as well are fine nothing is overclocked except the panel at 75hz. at times I even get 7 beeps then I have to try powering it again it works fines for a couple of days then again the same problem other times it won't even turn on it would only show the Alienware logo on the casing lighten up no screen display have tried the diagnosis all seems good in it passes all tests.

 

iGPU? Do you mean the dGPU? because the Alienware 17 R1 doesnt technically doesnt have integrated graphics for gaming. Do you mean that your system runs in SG mode or am I wrong?

Take a look at Event viewer and filter for critical and error and see if something is triggering in Windows to forcibly shut it self down. Also do you have access to another AC adapter?

7 beeps on the Ranger is not good though, iirc the beep code is for CPU issues but just as well and is more likely that the motherboard is failing.

 

Hey yes i meant the inte graphics dGpu the laptop seems tl to shutdown even on battery in normal use i tried removing the battery and using on Ac adapter in both cases it would randy shutdown i guess it's the motherboard failing since the laptop already has a problem the keyboard's keys won't work some keys work as different if i press Z it would also take Z as space and type it similarly it if i press b it would also type m idk why tried different keyboard and ribbon cables seems mono is faulty the touchpad doesn't work either and the if i change the color of leds tk red it won't work the led would go off.

 

hey i am getting this error

 

Here are a few possible reasons but if you can't fix it this way then it's probably an issue on your board

https://www.drivereasy.com/knowledge/solved-kernel-power-41-critical-error-on-windows-10/