The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Alienware 17 Screen Not Working

    Discussion in 'Alienware 17 and M17x' started by AbduSako, Nov 23, 2013.

  1. AbduSako

    AbduSako Notebook Enthusiast

    Reputations:
    0
    Messages:
    23
    Likes Received:
    1
    Trophy Points:
    6
    So yesterday when I was using my Alienware the screen just went black and now it never works i tried turning of and on again but the screen doesn't work,
    It's always black :( please guys help.
    Exact same problem i have like this guy: Alienware m18x Screen blackout all of a sudden.. No display... - YouTube

    So this laptop is bought in USA, do you guys think they'll replace it for me even tho i am in Sweden now? And will I have to pay for shipping and stuff
     
    AbduSako, Nov 23, 2013
    #1
  2. Branzy1987

    Branzy1987 Notebook Evangelist

    Reputations:
    7
    Messages:
    384
    Likes Received:
    50
    Trophy Points:
    41
    Hi. Have you tried to plug it to a monitor or tv to see if it workes?
     
    Branzy1987, Nov 23, 2013
    #2
  3. tchig0zette

    tchig0zette Notebook Consultant

    Reputations:
    203
    Messages:
    102
    Likes Received:
    23
    Trophy Points:
    31
    I had a similar problem when i've received my alienware 17.

    It was simply the connector from monitor to motherboard that wasn't plugged correctly :)
     
    tchig0zette, Nov 23, 2013
    #3
  4. AbduSako

    AbduSako Notebook Enthusiast

    Reputations:
    0
    Messages:
    23
    Likes Received:
    1
    Trophy Points:
    6
    Yes I tried that :( doesn't work...
     
    AbduSako, Nov 23, 2013
    #4
  5. AbduSako

    AbduSako Notebook Enthusiast

    Reputations:
    0
    Messages:
    23
    Likes Received:
    1
    Trophy Points:
    6
    I tried again with a differebt monitor and it does work.
     
    AbduSako, Nov 27, 2013
    #5
  6. Alienware-L_Porras

    Alienware-L_Porras Company Representative

    Reputations:
    3,658
    Messages:
    6,874
    Likes Received:
    969
    Trophy Points:
    281
    Try taking out the video card.
     
    Alienware-L_Porras, Nov 27, 2013
    #6
  7. AbduSako

    AbduSako Notebook Enthusiast

    Reputations:
    0
    Messages:
    23
    Likes Received:
    1
    Trophy Points:
    6
    I have contacted dell and tomorrow someone is going to come to fix the laptop.
     
    AbduSako, Nov 27, 2013
    #7