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    Alienware 17r4 tobii eye tracking question

    Discussion in 'Alienware 17 and M17x' started by Maxwell0303, Apr 6, 2017.

  1. Maxwell0303

    Maxwell0303 Newbie

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    So I bought an 17r4 at best buy about a week ago, it's an early 2017 model. And I hadn't notice until recently. There is this tobii eye tracking software installed already. But it appears that the laptop doesn't come with it, the screen just doesn't have tobii on it. But when I looked it up on best buy, it appears the advertising picture had tobii on it. So i wonder if anyone with this model also doesn't have tobii on it? Thanks.
     
    Maxwell0303, Apr 6, 2017
    #1
  2. mariussx

    mariussx Notebook Evangelist

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    mariussx, Apr 8, 2017
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  3. MogRules

    MogRules Notebook Deity

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    Not all the R4's came with Tobii, so it's possible yours does not have it.
     
    Last edited: Apr 21, 2017
    MogRules, Apr 13, 2017
    #3
  4. Alienware-K_Castro

    Alienware-K_Castro Company Representative

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    As MogRules, it could be possible that your system is missing the hardware and that's why is not working.
     
    Alienware-K_Castro, Apr 13, 2017
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    MogRules likes this.
  5. stray647

    stray647 Newbie

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    from what I understand its an option you can have, so like everyone said, maybe yours just dosent have it
     
    stray647, Apr 25, 2017
    #5