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    Alienware M17X R2 random lock ups. Help?

    Discussion in 'Alienware 17 and M17x' started by jopring, Sep 26, 2011.

  1. jopring

    jopring Notebook Enthusiast

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    My laptop has random lock up moments.

    I noticed that it happens frequently whenever I turn the webcam on or off and start up a video (from a browser).

    Majority of the lock ups occur without any kind of indication the laptop's about to freeze, but several times it gave a humming noise for a second or two.

    At first it was a small inconvenience, but now it's happening more frequently.

    Any help would be greatly appreciated :|
     
    jopring, Sep 26, 2011
    #1
  2. GallardosEggrollshop

    GallardosEggrollshop Notebook Evangelist

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    Could you post the specs of your R2 so we get a better idea of what hardware your working with.
     
    GallardosEggrollshop, Sep 27, 2011
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  3. sfara

    sfara Notebook Guru

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    I've had the same issues at some point and after i disabled crossfire i had never ever had a lock again. Very wiered stuff ...
     
    sfara, Sep 27, 2011
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  4. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    Was it display driver related?
     
    katalin_2003, Sep 27, 2011
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  5. SlickDude80

    SlickDude80 Notebook Prophet

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    where is that humming noise coming from? That could be teh source of your issues. Power supply? harddrive? a fan?
     
    SlickDude80, Sep 27, 2011
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  6. jopring

    jopring Notebook Enthusiast

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    Not very tech savvy so here's what I know.

    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name M17X-PC
    System Manufacturer Alienware
    System Model M17x
    System Type x64-based PC
    Processor Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz, 1597 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date Alienware A10, 1/17/2011
    SMBIOS Version 2.6
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume4
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    User Name M17X-PC\M17X
    Time Zone US Mountain Standard Time
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 3.99 GB
    Available Physical Memory 2.02 GB
    Total Virtual Memory 7.98 GB
    Available Virtual Memory 5.45 GB
    Page File Space 3.99 GB
    Page File C:\pagefile.sys


    Also the humming noise seems to be coming from the center-back of the laptop. Right around where the power button is located.

    tyvm for reply

    P.S. If you guys could enlighten me as to whether or not something seems awry with the hardware, I'd also appreciate that info.
     
    jopring, Sep 28, 2011
    #6
  7. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    katalin_2003, Sep 28, 2011
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  8. sfara

    sfara Notebook Guru

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    I didn't find the problem to this day...i'm running the computer in single card and everything is fine. So far one card deals great with everything i throw at it :) Will see how BF3 works on a single 5870 :D
     
    sfara, Sep 28, 2011
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  9. jopring

    jopring Notebook Enthusiast

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    I'll try the solution posted in that thread you linked and also try the crossfire suggested here. Hopefully these will solve the lock ups and freezing :|

    Thank you all for the posts, much appreciated.
     
    jopring, Sep 29, 2011
    #9