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    Alienware M17x R3 - HDMI IN not working

    Discussion in 'Alienware 17 and M17x' started by guizinhobeback, May 30, 2014.

  1. guizinhobeback

    guizinhobeback Newbie

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    Hi guys,

    I am new in this forum, I am sorry if I am breaking any rule with this post, but I am having this issue and is pissing me off. I tried to contact Dell support about it and they said it was an issue about my windows 8.1, so I installed windows 7 and I still have the same problem. The screen does not go full screen, I tried to change the resolution and all other things, still not working.

    My video card is Radeon HD 7970M and yes, I do installed the drivers in the Dell website.

    Any ideas? Thanks already!! :D

    Update: I saw in another forum that I should change something in the bios, and I just saw that the alienware is R4 and not R3.

    https://www.youtube.com/watch?v=5J3Qa4-1vHY
     
    guizinhobeback, May 30, 2014
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  2. guizinhobeback

    guizinhobeback Newbie

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    It ended that I had to replace the moltherboard, the dell support came to my work and replace the motherboard for a new one and ed up the network card, now I have one more issue! WP Dell
     
    guizinhobeback, Jul 14, 2014
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  3. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Contact them back for another motherboard replacement. The HDMI-In could be having issues because the 7970m is not officially supported in your machine, therefore issues like the one you mention may arise.
     
    Alienware-L_Porras, Jul 17, 2014
    #3