The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Alienware M17x R3 won't boot, help!

    Discussion in 'Alienware 17 and M17x' started by vundermarx, Oct 11, 2012.

  1. vundermarx

    vundermarx Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    My m17 won't boot past the alienware logo and after running diagnostics and talking over the phone with an alienware technician I believe need to reinstall windows. The problem is that there's currently a CD in the slot and I can't eject it because my computer won't boot up and the eject disk button doesn't work for me.

    I need a way to eject the CD so I can reinstall windows 7 using the windows 7 CD they sent me along with my alienware laptop.

    Help would be appreciated!
     
    vundermarx, Oct 11, 2012
    #1
  2. radji

    radji Farewell, Solenya...

    Reputations:
    3,856
    Messages:
    3,074
    Likes Received:
    2,619
    Trophy Points:
    231
    If you have another computer and a USB drive available, you can load Ubuntu onto the USB drive and create a Linux live USB. Boot to Ubuntu with the USB (you can run it from the USB and not have to install it on the hard drive), and see if you can eject the disc that way. Only other way to eject the disc from the drive is to remove the drive from the system and plug it into another computer, then use that system to eject the disc.
     
    radji, Oct 11, 2012
    #2
  3. Alienware-Natalia_J

    Alienware-Natalia_J Company Representative

    Reputations:
    672
    Messages:
    423
    Likes Received:
    18
    Trophy Points:
    31
    You can also try accessing the BIOS by pressing F2 several times when you see the Alienhead logo, and press the eject button while in the BIOS.
     
    Alienware-Natalia_J, Oct 11, 2012
    #3
  4. fabiods

    fabiods Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hi Marx,

    How did you solve this. I have the same issue. please help.

    Thank you,

    Fabio
     
    fabiods, Dec 22, 2012
    #4
  5. Joe85

    Joe85 Notebook Deity

    Reputations:
    587
    Messages:
    1,024
    Likes Received:
    4
    Trophy Points:
    56
    Have you tried Natalia's suggestion?

    Have you made any hardware changes? If it completes the POST test then hangs, you should be able to access BIOS before it does this then eject the disc.

    If it doesn't, it means you may need to remove something, if you added something recently.
     
    Joe85, Dec 22, 2012
    #5