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    Alienware M17x R4 BIOS Update Issue (Please Help)

    Discussion in 'Alienware 17 and M17x' started by umerarain90, Oct 15, 2014.

  1. umerarain90

    umerarain90 Newbie

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    Can anyone please help me with this issue? Please see the attached screenshot. Whenever I try to update my BIOS, I get this error and I don't know how to resolve it.

    Thanks Anticipation.
     

    Attached Files:

    umerarain90, Oct 15, 2014
    #1
  2. J.Dre

    J.Dre Notebook Nobel Laureate

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    Are you running a modded BIOS?
     
    J.Dre, Oct 15, 2014
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  3. umerarain90

    umerarain90 Newbie

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    I am not sure brother if it is modded. I bought this laptop 2 days ago actually. Can you please guide me how to check it? I''ll be grateful to you.

    Thanks.
     
    umerarain90, Oct 15, 2014
    #3
  4. J.Dre

    J.Dre Notebook Nobel Laureate

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    I'm pretty sure you are running a modded BIOS. It says "X17" instead of "A#" like the update says. This may mean that it's not recognizing it.

    I've never reverted a system BIOS before, I don't even think it's possible. You may need to try older versions (e.g. A09) and see what it says.
     
    J.Dre, Oct 15, 2014
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  5. umerarain90

    umerarain90 Newbie

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    I have tried the older versions as well but no luck. My volume rocker buttons(Volume Low, Volume High and Mute) aren't working as well. Do you think this could be the issue of BIOS?
     
    umerarain90, Oct 15, 2014
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  6. J.Dre

    J.Dre Notebook Nobel Laureate

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    Is this a used system you just bought from someone?

    It would seem like the person who owned it before you flashed some modded BIOS and realized that was a big mistake, and decided to sell it.

    I don't know how to help you. Never done this. Hopefully someone else can. :confused:
     
    J.Dre, Oct 15, 2014
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  7. umerarain90

    umerarain90 Newbie

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    Yes it's a used system. Anyways, thanks very much bro.
     
    umerarain90, Oct 15, 2014
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  8. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    If I am not mistaken, an Alienware or Dell BIOS firmware with an "X" version is likely a pre-production firmware and you may have difficulty flashing an "A" BIOS version. I recommend contacting Alienware Support aboout this. If it was a pre-release review machine from back in the days before the M17xR4 was released to the public, it may have been sold through the Dell Outlet, it never should have been sold or released to the public without a production BIOS. I do not recommend attempting to force the flash because you may brick the machine.

    If Alienware Support will not help you with this issue, you may be able to do a blind flash. I would avoid doing that except as a last resort. If the machine is working fine, it would be safer to leave it alone. There is a possibility doing a blind flash could brick it... unpredictable with an "X" version BIOS.
     
    Mr. Fox, Oct 15, 2014
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    umerarain90 likes this.
  9. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    this sounds ugly...hopefully an alienware rep can help resolve the situation like just give then a brand spankin' new laptop :D
     
    thegh0sts, Oct 15, 2014
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  10. umerarain90

    umerarain90 Newbie

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    Mr. Fox. Your suggestion is much appreciated. I ll contact Dell support regarding this matter.

    Thanks.
     
    umerarain90, Oct 16, 2014
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  11. Jerry Li

    Jerry Li Newbie

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    Hello did you solve the problem of BIOS update from X17 to A13?
    As i have the same problem of it and my computer is Version X09
     
    Jerry Li, Jul 30, 2015
    #11