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    Alienware M17x keyboard problem

    Discussion in 'Alienware 17 and M17x' started by november_13, Jun 12, 2015.

  1. november_13

    november_13 Newbie

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    Well, I was cleaning my keyboard by spraying it with pine cleen ..
    The letter 'E' stopped working(idk how that happened) and all of the sudden it started to auto type a lot of e's like 'eeeeeeeeee' .. Next was the letters, d,f and g which also stopped working and go crazy
    I sprayed it with isopropyl afterwards.. I tried to let it dry too but it also didn't work ..
    Can anyone tell me how to fix this problem pls? :/
    Thanks a lot ..
     
    november_13, Jun 12, 2015
    #1
  2. mariussx

    mariussx Notebook Evangelist

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    Re-seat the keyboard and the connector between the keyboard and mainboard. Failing that, replace the keyboard - it will rectify the issue 100%. The latter is most likely required considering the keyboard suffered liquid damage.
     
    mariussx, Jun 12, 2015
    #2
  3. ayylmao

    ayylmao Notebook Consultant

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    Your keyboard is damaged and needs to be replaced. The cleaning solution you used has drifted under the membrane and onto the pcb of the keyboard.

    This exact thing happened with my Acer 5935g when I was cleaning it's keyboard, except the problem was far worse as it affected several keys. It was auto-typing like crazy, and opening cmd. I replaced the keyboard and everything was back to normal.
     
    ayylmao, Jun 12, 2015
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  4. november_13

    november_13 Newbie

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    umm.. sry.. but how do i re-seat the keyboard and the connector between the keyboard and mainboard...? @.@
     
    november_13, Jun 13, 2015
    #4
  5. mariussx

    mariussx Notebook Evangelist

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    Which Alienware model do you have? We could point you to the service manual for your specific model with the detailed disassembly and reassembly instructions.
     
    mariussx, Jun 14, 2015
    #5