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    Alienware Screen and USB problem

    Discussion in 'Alienware 17 and M17x' started by gregorydavin, Oct 4, 2015.

  1. gregorydavin

    gregorydavin Newbie

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    Hello, recently I upgraded my Windows OS from 8.1 into 10 on my Alienware 17 Laptop. Ever since then, whenever my laptop is on battery powered and reaches 40%, it will randomly reduce my screen brightness to 0% and disconnect USB devices. However, after plugging in my charger back on and removing it instantly, my USB devices will start to work again. I have gone into device manager and uncheck the box that says "Disable USB port to save power” and disable “USB selective suspend setting“ on my high performance power plan but the problem have not been fix.
    Please help
    Thank you and have a good day.
     
    gregorydavin, Oct 4, 2015
    #1