Alienware m17x R3, Bluescreen....

had laptop for about 2-3 months, had bluescreen once awhile back, then turned laptop on tonight, loaded up and about a min after logging on it bluescreen, and it does this every time now,

IRQL_GT_ZERO_AT_SYSTEM_SERVICE, this is the only thing that really stands out during Bluescreen so i asume this is the error?

is there anything i can do, or do i have to send it back/get someone to come out and sort it???

thanks in advanced,

and other information need ill get asap.

 

Zip and upload your dump files from C:\Windows\Minidump\ and I'll analyze them.

 

I assume this is it?? that is all that was in the folder, ive scanned the folder for virus', but scan again if you want.

 

All of the BSOD's from the dumps that your uploaded are the same 0x04A error. Unfortunately I haven't seen many instances of this error so I don't have much experience with it. Some research into the error shows that it happens mostly with computers running on AMD processors which probably doesn't apply to your situation.

If you could list the specs of your computer, that would be helpful. Also, if you are overclocking your components, stop and run at stock settings while we sort things out.
Have you added any new hardware, installed new software, updated and drivers etc. recently?

I'll wait for your reply. In the meantime I'll look further into the 0x04A error and post back when I have more.

 

Okay, havent overclocked anything, and the only thing ive added/downloaded is tomb raider from steam about 3 weeks ago, n that was the last thing i downloaded or updated.

Not added any hardware since ive had it, and ive had it from new.

Specs:
i7-2760QM
16GB 1333mhz
GTX 580M
750GB 7200RPM
3D

Thanks.

 

Please try running the SFC System File Checker by doing the following:

1. Open an elevated command prompt (start>type "cmd" without the quotes>right click "cmd.exe">click "Run as an Administrator")
2. In the elevated command prompt type "sfc /scannow" without the quotes and hit enter

Let the scan run its course. If errors are found, run it a few more times until no errors are found.

 

okay done a test on safe mode, it was the only way for it to work without bluescreen, n it didnt come up with anything. ill run another scan in the morning, n post results.

 

Did another scan n no errors were found, I'm probably going to get someone to come and look at it or send it off.

 

I just reviewed your dumps again and noticed McSvHost.exe. Don't know how I missed it the first time around but please uninstall McAfee using the Removal tool and replace it with Microsoft Security Essentials. McAfee has been known to cause BSOD's.

 

Okay, I'll do that Tomorrow, n let you know if it works, thanks for your help