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    Alienware m17x R4 BSOD iastor.sys and amdkpd.sys

    Discussion in 'Alienware 17 and M17x' started by alinush95, Dec 20, 2012.

  1. alinush95

    alinush95 Notebook Enthusiast

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    hello again guys,
    again i have problems with my 1 week old alienware m17x r4
    after dealing with hdmi to tv signal problem now i get BSODS from amd video driver and the iaStorA.sys that is intel matrix storage device as i read
    okay first i must say that ill probably return the laptop with my 10 day return thingy because i have never been so disappointed in a very good brand for years now
    second, if you can give me some advice on how to deal with this problems? by the way the iaStorA.sys also appeared when i tried to do a clean windows install. It appeared after loading it with a usb stick (because the driver is not on the normal windows dvd).i did reinstall intel rapid storage program thingy but no succes, its the same BSOD it occured over 20 times today (i wonder how the hard drive ressists after so many electric shocks)
    Shortly after some iastor.sys bsod the amd radeon driver started BSOD-ing (i have latest amd catalyst drivers 12.11beta 11)
    i run windows 7 ultimate x64.
    PLS HELP I RAN OUT OF OPTIONS :(
     
  2. mikecacho

    mikecacho Notebook Evangelist

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    Its not the Machine, but the driver support... The AMD 12.11 seems to conflict with the iGPU driver from dell (trust me I've been there and accepted it for now, its Beta drivers anyways). As for your other issue (HDMI), I have never heard this being an issue, so it could very well be a user error.
     
  3. leeshjnn

    leeshjnn Notebook Evangelist

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    Disable the integrated GPU and you won't have BSOD.
     
  4. ratchetnclank

    ratchetnclank Notebook Deity

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    iastor.sys is caused by intel rapid storage. Update the driver to the latest version.