Alienware mx17 noob questions please help

Ok so my buddy has an alienware mx 17 that he tried to "reset to factory" he did this by throwing in the windows 7 disc that came with the computer and installing, leaving everything a mess.... So i went through and formated his hardrive and reinstalled windows 7, however now I have no drivers, no wireless connection to the net, I can however plug in the ethernet cable and get internet, Is there somone out there that is willing to give me some step by step instructions on how I can get his computer back to or as close to as we can when it arived at his door step, On a side note I have tried to download alienrespawn and everytime I do it wants .4 framework and when I try and install that it fails, also I have tried to get the windows updates and it just sits there and says searching. Any help is appreciated. thanks

 

This should help with the looks.

 

Well thanks, but Im looking for things like, As i try to install the dowload of alienrespawn it keeps telling me I need the .4 framework and when i try to install that it just sits there, I left it over night and it was still where it was when I left it, I can manually install some drivers and make some things better but I need a way to just get it back to factory again, On a side note some of the buttons on the keyboard are not working either, I have noticed that if one does not work if I hold shift then hit the key again it puts the letter in... kinda weird.... I wish he would of just used alien respawn the first time around.

 

I would just go to the dell website and install every driver you can. That is what I do every time I do a factory restore