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    Alienware no display, vibration

    Discussion in 'Alienware 17 and M17x' started by vvk1994, Oct 31, 2014.

  1. vvk1994

    vvk1994 Notebook Guru

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    I have an Alienware m17xr4 (3d display). Recently, I spilled some liquid on the keyboard. After the spill the keyboard started behaving weirdly, I cleaned it and everything went back to normal.
    But now whenever I switch on my laptop, I get no display after the windows logo (lock screen doesn't show up). When I press the power button to put it in sleep and then start it again I can see the lock screen. Apart from this I can also feel a slight vibration at the top left corner of my laptop (It felt like the fan, so i went ahead and tightened its screws but it didn't help).

    Please help me fix these issues.
     
    vvk1994, Oct 31, 2014
    #1
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Does it work everytime on safe mode?
     
    Alienware-L_Porras, Oct 31, 2014
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  3. Meaker@Sager

    Meaker@Sager Company Representative

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    If you spill on the machine you really need to take it apart and clean it properly to ensure residue does not cause shorts down the line.

    I'd send it in to be looked at.
     
    Meaker@Sager, Oct 31, 2014
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  4. vvk1994

    vvk1994 Notebook Guru

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    I already did that. The display is fine now, I guess it was just a bug of some sort. But the vibration still persists. That started before the spill so I don't think it has anything to do with the spill.
     
    vvk1994, Nov 2, 2014
    #4