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    Annoying AC/battery problem?

    Discussion in 'Alienware 17 and M17x' started by Bagongolo, Aug 12, 2011.

  1. Bagongolo

    Bagongolo Notebook Enthusiast

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    I recently bought a m17 and from the beginning I have a very frustrating problem: under AC power i get very frequently a window on the screen (title: "change graphic card", text inside: "For optimal battery life press FN+F7 to switch to integrated graphics"); before it appears I get from the OSD the popup "battery", then AC power. The entire sequence of the messages: 1 battery, 2 window, 3 ac power lasts maybe 1 or 2 seconds; at the same moment of all this I noticed that the power button change colour (battery colour) as the notebook had no ac power for a moment. The bad thing is that the window (change graphic card) remains on the screen, and always over other windows that are opened (even later) and I'm always obliged to close it with X. This happens sometimes 3,4 times in 5 minutes or randomly but very frequently. I tried to connect the AC power cable to different electric plug with no results. I phoned to Dell technical support in Italy but they couldn't help me. Do you think could be the power supply defective, or is there a setting somewhere to disable this
    window? PS: my m17 has a 6970, all drivers are original and bios is version A6. Tks in advance
     
    Bagongolo, Aug 12, 2011
    #1
  2. LVNeptune

    LVNeptune Notebook Virtuoso

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    Sounds like the power supply keeps turning on and off.
     
    LVNeptune, Aug 12, 2011
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  3. Bagongolo

    Bagongolo Notebook Enthusiast

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    All fixed, I've got a new ac adapter in substitution fron Dell, the old one was defective
     
    Bagongolo, Aug 21, 2011
    #3