The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Anyone encountered strange factory build defects?

    Discussion in 'Alienware 17 and M17x' started by adrian5683, Oct 24, 2010.

  1. adrian5683

    adrian5683 Notebook Evangelist

    Reputations:
    11
    Messages:
    382
    Likes Received:
    10
    Trophy Points:
    31
    I received my brand new M17x-R2 a week ago and I started noticing some things... The front part of the casing (with the touchpad) is a little looser on the right side and the keyboard is slightly warped in several areas.

    Now, the unit is running flawlessly, I'm just wondering if anyone encountered aesthetic defects like these before and would it mean that certain components are not placed/connected properly on the inside?
     
  2. Handsomerob

    Handsomerob Notebook Evangelist

    Reputations:
    185
    Messages:
    357
    Likes Received:
    0
    Trophy Points:
    30
  3. adrian5683

    adrian5683 Notebook Evangelist

    Reputations:
    11
    Messages:
    382
    Likes Received:
    10
    Trophy Points:
    31
    Thanks, already ordered :). Had a feeling I got a weird machine... funny thing is, it works perfectly.

    Also, do you think the parts may be built/cut from the factory in such way so that they might not really line up? That would explain the front casing but not the keyboard being warped...
     
  4. TurbodTalon

    TurbodTalon Notebook Virtuoso

    Reputations:
    1,392
    Messages:
    3,147
    Likes Received:
    158
    Trophy Points:
    131
    If your keyboard is really bugging you, it can be removed and shaped a little bit due to the metal backing. There are three screws under that battery that secure the palm rest, you could try tightening them.
     
  5. ACHlLLES

    ACHlLLES Notebook Virtuoso

    Reputations:
    303
    Messages:
    2,199
    Likes Received:
    0
    Trophy Points:
    55
    Go ahead it call it in, get a field tech to fix it for ya.

    I'm pretty sure they will manage to make it worst than it is now.

    Aside from a sad but true joke, keyboard should be a easy fix like talon said. Not sure what you are talking about the palmrest though.