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    Anyone get scratches on the plastic screen?

    Discussion in 'Alienware 17 and M17x' started by rsgeiger, Nov 8, 2010.

  1. rsgeiger

    rsgeiger Notebook Evangelist

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    Well, just looked today and found a nice deep dent in the glass covering the screen. Dont know what caused it. Since I travel allot it probably happened during transit, and the stone that caused it must have hidden in the keyboard because I wipe this thing down every time I take it somewhere.

    Is anyone else's screen cover suffered yet from some sort of damage? Is there any rememdy you could recomend to get rid of it? like some wipe-on magic glass? :D
     
  2. Lozz

    Lozz Top Overpriced Dell

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    My R1 had several pits after a few months. My R2 *always* sees a MF towel between the glass and keyboard for that exact reason. The rubber feet on the palm rest as you found out are absolutely useless after a week and they've settled down. the Right side one is always worse than the left for some reason.

    it's glass, other than maybe getting it professionally sanded out there's no solution.
     
  3. rsgeiger

    rsgeiger Notebook Evangelist

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    Then snip-snip goes my microfiber towel...but I find the MF Towel places the screen in an "unnatural" position. If I close the lid it is no longer flush with the frame. If it just stayed on my desk I wouldn't mind, but if I travel with it in an "unseated" position, I'm worried about warping either the spring mechanism or the screen over time.

    eh...will have to see
     
  4. claxdog

    claxdog Notebook Evangelist

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    I dont think it is glass. It is plastic glass doesn't bend when you push on it.
     
  5. oneabove

    oneabove Notebook Consultant

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    claxdog is correct it isnt glass... it is a plastic sheet...
     
  6. CptXabaras

    CptXabaras Overclocked, Overvolted, Liquid Cooled

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    then it is plexyglass
     
  7. claxdog

    claxdog Notebook Evangelist

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    plexyglass is plastic.
     
  8. rsgeiger

    rsgeiger Notebook Evangelist

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    Either way, it dents
    Found 3 more dents this morning, like a tiny stone is being pressed into the screen. And I already started using a MF cloth to protect it during transport. If it is this hard to keep it clean and clear, I just might have to do the screen mod where i tear this plastic thing right off!
     
  9. claxdog

    claxdog Notebook Evangelist

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    I have issues with "spots"that I cant get off.I am thinking about doing the screen mod also.
     
  10. Lozz

    Lozz Top Overpriced Dell

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    spots or cavities? I just use tap water and everything comes off with a MF towel.
     
  11. miahsoul

    miahsoul Notebook Deity

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    Apple uses a simlar material as their "glass". I played around with like 4 macbook pros and they all had some flex when i pressed into the screen.
     
  12. rsgeiger

    rsgeiger Notebook Evangelist

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    cavities, real ones. used water, lens cleaner, MF cloth, normal cotton. I can put my fingernail into the hole. It wont come be comming out. :(
     
  13. oneabove

    oneabove Notebook Consultant

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    you have to take special care on how you close the lid... if u just drop it down it slams shut (possibly pressing on all the tiny stone like particles on the palmrest area... hence the dents)... better is to hold it all the way down untill its closed... I am yet to find any unremovable spots... but i have the "dust under screen" issue...but it hasnt started to bother me much yet...
     
  14. rsgeiger

    rsgeiger Notebook Evangelist

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    Luckly I have no dust, that WOULD drive me crazy! :D

    But I am as careful possible. Sometimes the lid slips, and it would slam once or twice. And now that I think about it i bet it was the way airport security last handled it.

    But I know there is suppose to be some sort of liquid that would help fill in the gaps if scratches exist. I dont think it will help my dents, but it might be good to have on hand if something else happens. Something like this: ( link)
     
  15. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    I find that Pledge multi-surface clean & dust spray does an amazing job on my edge to edge screen, it was recommended to me by another NBR member, though i have an Samsung notebook and not an Alienware.

    Pledge® Multi Surface Cleaner
     
  16. picardsm

    picardsm Notebook Consultant

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    I had indentations on my screen. They were actually caused by the touchpad!
    If I looked close I could see hexigon cavities in the screen. Sent closeup photos to dell and they replaced the screen. I now use the cloth pouch that came with my M17x to cover the lid before closing.
     
  17. Kissarmy

    Kissarmy Notebook Consultant

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    Don't - I've got lots of scuffs and scratches on my screen - I have to use my laptop in dirty, dusty, gritty environments while working - I tried Displex Displex Display Polish - Scratch Remover: Amazon.co.uk: Electronics Luckily I tried it at the edge, it just 'smeared' the indentations and scratches, looks like crap. Very glad I didn't try it over the actual display.
     
  18. rsgeiger

    rsgeiger Notebook Evangelist

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    Thanks Kissarmy, I did think it over and wondered how good an idea it would be to smear more chemicals on the screen. I'll live with my cavities as is.
     
  19. aarpcard

    aarpcard Notebook Deity

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    I have a fairly decent sized scratch in the screen that was there when it was shipped to me. Got my new laptop, opened it up all excited like, and saw the scratch. Got really pissed.

    I didn't rma or tell alienware about it because I went through such a **** hassle to get it in the first place I wasn't letting it out of my possession.
     
  20. Lozz

    Lozz Top Overpriced Dell

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    oh yeah, i've had those in my R1. which is why I use a towel and very carefully close the lid now.
     
  21. rsgeiger

    rsgeiger Notebook Evangelist

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    Every day, every time it moves, and every lid close there is a MF cloth in between screen and laptop. I haven't seen any new cavities yet, so I think it is working. Screen is still tight on the hinges too, so no worries there. Wish I was more aware that this could happen, before it happened :p

    To aarpcard: You deserve to get it replaced. There is also a thread by speedy that gives some hints on how to remove the plastic altogether. You get a matte screen but lose warenty. Your choice. :)
     
  22. anodize

    anodize Notebook Deity

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    Get a shaggymac screen protector. I'm ordering one myself. :)
     
  23. method6155

    method6155 Notebook Enthusiast

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    I've got one really good sized cavity in mine caused by a grain of sand and shows up hella bad when theres white on the screen. Have a few smaller ones that are only noticable when you use your finger nail. (All happened at the same time too :( ) Now days I'm using my uber thin mouse mat to try and protect it. When it comes to cleaning I've been using good ol' Windex and MF cloths. I also noticed 2 weeks after I got my laptop the right hand rubber foot settled and really doesnt do much.
     
  24. SpideRMaN-17

    SpideRMaN-17 Notebook Consultant

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    it's very easy to scratch, dust is worst enemy for the screen, I keep a lint free cloth between screen and KBoard
     
  25. spradhan01

    spradhan01 Notebook Virtuoso

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    I also got some light scuffs around the edges near speakers. I never carry my notebook even though I got those. Strange!! Also I hate those 2 black rubber marks in the LCD which gets there when I close my LCD.
     
  26. RED-XIV

    RED-XIV Notebook Consultant

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    I am so careful with my screen, but AW did a bad job designing the rubber stoppers on the face of the laptop (just below the keys on the board). I have little indentations where the touchpad touches the screen when it is closed. I am thinking about taking the old ones (rubber stoppers) out, and putting new bigger ones in. With that I have found new screen covers on Ebay (Link in the bottom of the post). so for about $50.oo I can get a new screen, and never have it dented by the touchpad again. Something you may all want to consider doing.

    Alienware M17x LCD Bezel Panel B Black Plastic on eBay.ca (item 330351343158 end time 03-Dec-10 13:29:10 EST)
     
  27. Kissarmy

    Kissarmy Notebook Consultant

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    I wish that they had done the same as Apple, the thin continuous ring of neoprene round the whole of the screen on the new macbooks seems an excellent way of both keeping a gap between the base and the screen and also preventing foreign objects geting between the screen and base during transit. I expect apple has patented that design feature.
     
  28. Kissarmy

    Kissarmy Notebook Consultant

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    The photo was a bit unclear so I emailed the seller asking if it is the complete edge to edge screen cover with the black bordering the screen or if it is just the surround bezel with a hole where the screen is. He replied that it is the bezel only.
     
  29. RED-XIV

    RED-XIV Notebook Consultant

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    Damn... thanks for the heads up man, you jsut saved me $40.00 =^_^=
     
  30. moudz

    moudz Newbie

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    Hey guys I had a bad accident my m17xR2 fell of the table and the plastic screen has long cracks in it. ;-( can I remove it, change it, any suggestions.