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    BD DVD ROM Issue, Need Help

    Discussion in 'Alienware 17 and M17x' started by sherrypizza, Jul 8, 2013.

  1. sherrypizza

    sherrypizza Notebook Consultant

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    I'm having problem with my Bluray Drive as its not reading any dvd. Any DVD I insert, it pops up with the burn dvd notification like I've inserted some blank DVD. I dont use my drive since I download almost everything online. Is there anyway to make it work or its a goner?

    Model: HL-DT-ST DVDRWBD CA30N
     
    sherrypizza, Jul 8, 2013
    #1
  2. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    Alienware-Luis_Pardo, Jul 8, 2013
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  3. sherrypizza

    sherrypizza Notebook Consultant

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    sherrypizza, Jul 8, 2013
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  4. sherrypizza

    sherrypizza Notebook Consultant

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    No advice?
     
    sherrypizza, Jul 12, 2013
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  5. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    Try the Windows DVD that shipped with your computer at startup, if it works, an OSRI could be the fix. If it doesn't, the optical drive could be defective.

    Have you tied running the ePSA?
     
    Alienware-Luis_Pardo, Jul 12, 2013
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  6. ikisat

    ikisat Notebook Geek

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    Try the above suggestions, if they don't work the drive is likely dead. Slot load drives are notorious for extremely high defect and failure rates. The only quality they have is allowed the case to be a solid wall instead of needing an operable space for a traditional drive to slide out.
     
    ikisat, Jul 13, 2013
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  7. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    I think the same, if that doesn't work then it's pretty much dead.
     
    Alienware-L_Porras, Jul 17, 2013
    #7