BSOD Help Please

I keep getting a BSOD while gaming only.

Can anyone understand this at all?

Thanks in advance.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80070B14E0
BCP2: FFFFF8800F57895C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\062912-20451-01.dmp
C:\Users\Dominik\AppData\Local\Temp\WER-24975-0.sysdata.xml

So after some google search looks like 116 is video card drivers possibly. So I uninstalled the nvidia and intel ones and am using the dell stock ones from the website....lets see if this works....hmmm

This is an Alienware M17X R3 with 580GTX btw.

Damn got it again.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800CD44330
BCP2: FFFFF8800F58D95C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

Which video drivers are you using?

Also, download and run WhoCrashed. http://www.resplendence.com/whocrashed/. Click on Analyze and then scroll down for results. It examines the same dump file data as the Bluescreen utility, but reports the results in a more user friendly manner, sometimes suggesting areas for further research.

 

Thanks, will download it now!

On Fri 6/29/2012 2:09:28 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062912-14742-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xC795C)
Bugcheck code: 0x116 (0xFFFFFA8007A88010, 0xFFFFF8800F32295C, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 269.03
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 269.03
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 269.03 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR

I have tried several nvidia drivers and the dell ones with constant bsod, any suggestions? Thanks.

 

Hi DemiseAngel,

1. Try a clean start.
2. Uninstall the graphics cards drivers again (integrated and discrete).
3. Run driver sweeper. On driver sweeper select Nvidia Physics and Nvidia Display, analyse and clean them both (I recommend that you run this program on safe mode).
4. Re install the drivers.
5. Check if your Video card has a firmware update and run it.
6. Update the system's BIOS.
7. Change the Virtual Memory from Automatically Manage by Windows to Manually Set. We recommend setting the Virtual Memory with a Minimum of 2048MB and a Maximum of 4096MB. For How to change the virtual memory, click here.
3. Restart the system, press F12 several times on the Alienhead logo to go to the boot options. Select PSA, ePSA or Diagnostics. Check any error codes here.

 

All good stuff to try from Natalia.

FYI you are probably suffering a TDR error but before it can recover the blue screen cuts in. This was not uncommon in early NV drivers when Vista was released.

Search Nvidia TDR error for background.

Edit, additional information:
You can find registry hacks to increase the timeout but I'm not recommending it. All that will do is stop the blue screen but the driver will still be failing. The difference will be that your game will 'jump' to windows where you will see a message about the dirver recovering from a failure instead of a BSOD

 

Ok I did all the above, what was new was running driver sweeper and changing the virtual memory setting, but am still getting BSOD.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8007BF14E0
BCP2: FFFFF8800F2CF95C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Anything else I can try? Diablo 3 just always crashes.

On Sat 6/30/2012 12:50:54 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\063012-14726-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xC795C)
Bugcheck code: 0x116 (0xFFFFFA8007BF14E0, 0xFFFFF8800F2CF95C, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 296.10
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 296.10
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 296.10 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR

 

So I reinstalled windows and still get the same errors. Any got anything else to try?

 

1. Check if you have a file called Windows.old in the OS(C: ) drive. If you do, that means that you are going to have to re install Windows again to get rid of it, let me know if that's the case and I'll tell you what to do.

2. Try the BETA driver from the Nvidia website.

 

Sounds like a good idea. What Natalia is getting at is that if this folder exists then you did an upgrade install that could keep a lot of your existing settings. You need to make sure it's a clean, fresh install.

Good luck!

 

I will double check once I get home from work, but I did a fresh format and complete windows reinstall. Also managed to change my SSD to ACHI finally. = ) I will let everyone know what happens next. Thanks again for help everyone.

 

Still getting it....hmmm

Anyone else have any ideas?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800CA884E0
BCP2: FFFFF880017C9F0C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

Are you getting BSOD on some games or all games?

 

All games, but windows never freezes. I am going to try something new, going to uninstall the 3d driver and just keep the regular driver. I do not have the 3d screen so I am guessing I will not need this. I will test it out tonight with D3 and SC2.

 

Broke down and called Alienware, they are sending a new motherboard and GPU. Thanks for the help all once again!

 

Xxxxcelent! . Sometimes you have to admit defeat and call in the big guns.

 

Just an update. Dell came over with a new motherboard and GPU, the install took about 2 hours, but everything is working perfectly now. The Dell tech was great and very gentle with the machine. It was an awesome thing to see the whole laptop taken apart and put back together, I got quite a good education. As a result of the awesome service I bought a 2 year extension warranty. After hearing all the horror stories of dell techs, I have to say my experience was the opposite.