BSOD on M17x R3 GTX 460m 60Hz, solution please?

Any one know how to fix this i just get my M17x r3 yesterday, and it keep BSOD from time to time, and it write # Driver Power state failure. Appreciate any post as long as lead me to solution.

 

Install who crashed
It might help you zero in on the problem

 

Power Driver is part of the Video driver - Try updating the video driver to the A01 version on Dell's Website.

I was having blue screen issues on a fresh install of Windows 7 ultimate using the A00 driver until I got the update installed.

 

This is my Recent BSOD Log that capture by Whocrash.






On Wed 6/29/2011 2:21:08 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062911-31090-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7FD00)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800985DA10, 0xFFFFF80000B9C3D8, 0xFFFFFA80076A7010)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Wed 6/29/2011 2:21:08 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800985DA10, 0xFFFFF80000B9C3D8, 0xFFFFFA80076A7010)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Wed 6/29/2011 1:34:54 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062911-41621-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7FD00)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800987CA10, 0xFFFFF80000B9C3D8, 0xFFFFFA800B4E2440)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



------------------------------------------------------------
M17x R3 | Intel i 7-2720QM 2.20GHz | 8GB Ram | GTX 460m | 60Hz | BIOS A04 | 267.64 Nvdia Driver

 

how to check the Driver version?

 

You're the second person I'm seeing with this BSOD, and this user also very recently received his m17x R3. He also had a NVIDIA card. In your shoes, I would call Alienware about this. You shouldn't be blue screening out of the box like that.

To check your driver version:

1. Open the Start Menu, right-click Computer and select Manage... Computer Management will open. It may ask you for administrative rights depending on your UAC settings.
2. In the left pane, select Device Manager. On the right pane, expand Display adapters and double click your NVIDIA graphic card.
3. Click on the Driver tab. You'll see the driver version there.

 

I use the A00 driver. A04 bios.

Changed nvidia manage 3d settings. Power management mode - > Prefer max performance.

I don't recall having the power state blue screen since.

Tried the A01 drivers a couple times and would get the bluescreen occasionally.

 

You might want to consider reformatting your M17x. I was having the same problem like you in the beginning; random BSOD regardless of driver.

After I reformatted, it seemed to have gotten a lot better. Only had 1 BSOD after 3 weeks of usage.

To me that's a huge improvement since the BSOD problem occurred daily before this.

Just a suggestion. And I've gotten rid of the Mcafee anti virus lol.

 

i can't identify the Driver Version yet...it write there 8.17.12.6764 i don' know it is A00 or A01...today i got a BSOD again...while i leave my R3 at home and downloading things....=S should I just revert to BIOS A03? will the warranty void?

 

I got the blue screens off a fresh format, so i don't think another format would do much good. The nvidia control panels changes I made seem to be working for me...


Nvidia driver version is in:
Nvidia Control panel (right click desktop) or Control Panel\Hardware and Sound
Once in control panel click help -> system information

The first item is the nvidia Driver Version. 266.08 is A00. I'd have to look on dell's site to see what A01 would translate to... 267.xx something if i recall.


You can run any dell bios you like without warranty issues.

 

I got rid of my BSOD's by running the A01 driver version from the Dell website (267.xx) but ended up having sleep issues where the screen would turn itself off after resuming from sleep.

You can load 275.33 with the INF patch found elsewhere on this forum. This resolved the sleep issue but broke Power DVD 9.6's 3D playback... but you'll want to upgrade to 11 Ultra anyway.

 

Do not try to use the 275.xx drivers running with the 60hz screen. Windows 7 won't boot with them. You will just have to go to safe mode and revert back to one of the dell drivers.

 

ya...i been try on the latest driver...but seems problem occur on that driver for 60Hz screen can't boot up... @.@ can't fix my BSOD yet in the latest driver...=S

 

Update...Dell have change the GTX 460m for me...replace a new GPU...so far no BSOD happen...

 

I've been having the same issues! I just got my M17x R3 last week. And it came pre installed with the A01 nvidia 460m drivers. So far I've had 3 BSOD. And Adobe After Effects shuts down randomly with a message "Nvidia kernel 267.64" has shut down and recovered.

 

You better call the dell to fix it..they switch me a brand new GTX 460M issue solve...

 

I had this same problem. Returned the R3 to Dell as it was faulty.

 

Scared to find this thread... my refurb with the 460m should be here any day.

 

I have never obviously owned an R3 with these 460m,s but damm do they seem to be alot of trouble. Come to think of it...everytime I look a refurb r3 it has those dang 460m's...hmmm is their a recurring problem with these cards? Are they all a POS?

 

Yes, the 460m's are POS(ex 460m owner here)

Peppe im surprised u didnt metion this.

http://forum.notebookreview.com/7678603-post107.html

You brought it up for me and it worked wonders.