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    Back Panel replacement?

    Discussion in 'Alienware 17 and M17x' started by Platelock, Feb 19, 2013.

  1. Platelock

    Platelock Notebook Enthusiast

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    So I did something stupid and stripped one of the screw heads that holds the big back panel on. Both screws are stripped but I was able to get one of them out. Any ideas on fixing this? Can I get a replacement back panel from Dell? I did purchase the damage protection for one year.

    Thanks!
     
    Platelock, Feb 19, 2013
    #1
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    You can get a replacement by sending an e-mail to [email protected], we normally send the PC in to the Depot to get stripped screws out though.
     
    Alienware-L_Porras, Feb 20, 2013
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  3. Platelock

    Platelock Notebook Enthusiast

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    Hey Porras.. I sent an email a couple days ago to the address you supplied and have not gotten a response yet.

    Thanks
     
    Platelock, Mar 27, 2013
    #3
  4. DDDenniZZZ

    DDDenniZZZ Notebook Deity

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    Might be faster to hit dell up on their twitter or facebook.
     
    DDDenniZZZ, Mar 27, 2013
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  5. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Sorry about that, send me your service tag and address on a PM and I'll take care of it myself.
     
    Alienware-L_Porras, Mar 29, 2013
    #5