The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Black Screen

    Discussion in 'Alienware 17 and M17x' started by V3_Shae, Jul 14, 2010.

  1. V3_Shae

    V3_Shae Notebook Consultant

    Reputations:
    23
    Messages:
    289
    Likes Received:
    0
    Trophy Points:
    30
    The last time I started up my m17x, it showed the normal alienhead on startup, then did the "Starting Windows" thing (I have Windows 7). After that, however, It goes to a black screen with my mouse cursor on it. Also, upon powerup, only the first keyboard segment of AlienFX lights up, no speakers or media or ALIENWARE. The power button lights up too. The second AlienFX keyboard segment flashes SOMETIMEs.

    I can boot into safe mode without any problems, however, which is how I am writing this. Any help anyone can offer would be excellent. I am using stock dell drivers for everything, have not updated BIOS or anything.
     
    V3_Shae, Jul 14, 2010
    #1
  2. V3_Shae

    V3_Shae Notebook Consultant

    Reputations:
    23
    Messages:
    289
    Likes Received:
    0
    Trophy Points:
    30
    Well, heres the deal: I did a system restore that removed my ESET NOD32 Antivirus software and some core temp monitor, and everything is all back. The strange thing? I have had those both for two days so far, completely fine. I am going to try reinstalling the antivirus software and see how that goes. Any insight anyone can offer about how these might have affected... well.... ANYthing, that would be great.
     
    V3_Shae, Jul 14, 2010
    #2
  3. BatBoy

    BatBoy Notebook Nobel Laureate

    Reputations:
    7,395
    Messages:
    7,964
    Likes Received:
    25
    Trophy Points:
    206
    This has to do with the display driver. Not sure what the actual root cause is but this was/is very common with NV display drivers depending on which version. Others ATI GPU owners have reported this - try using the search function... might find some more info.

    Thanks.
     
    BatBoy, Jul 14, 2010
    #3