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    Black Screen on Boot with Alienware 17 R3 :: Beating a Dead Horse

    Discussion in 'Alienware 17 and M17x' started by Gladstone Manning, Mar 10, 2016.

  1. Gladstone Manning

    Gladstone Manning Notebook Enthusiast

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    Hi all, I've found about a million possible solutions on this forum and online, none are fixing my problem, and most are for the 17xr3, not the 17 r3.

    Dell reps are "getting back to me" on the problem. I'll update this post if they share a solution.

    When I power on my (brand new, purchased one month ago) Alienware 17 r3, it just sits there. Black screen, Alienware FX lights all on, I can see the mouse, the hard drive light is flashing but nothing happens. If I wait, nothing happens.

    I have updated all drivers. I have clean installed windows 10.

    I always end up having to hold the power button for a hard shutdown, then restart, THEN it turns on.

    Obviously I don't want to go through this process every time I power on. Did this happen to you and did you find a fix?

    Thank you!!
     
    Gladstone Manning, Mar 10, 2016
    #1
  2. mariussx

    mariussx Notebook Evangelist

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    mariussx, Mar 10, 2016
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  3. Gladstone Manning

    Gladstone Manning Notebook Enthusiast

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    Gladstone Manning, Mar 10, 2016
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