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    Black screen upon waking up?

    Discussion in 'Alienware 17 and M17x' started by tsuekasa, Jul 13, 2010.

  1. tsuekasa

    tsuekasa Notebook Consultant

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    Searched the forums and nothing helped. Tried different videocard drivers and everything. I'm very desperate right now. so please help me :)
     
    tsuekasa, Jul 13, 2010
    #1
  2. 5150Joker

    5150Joker Tech|Inferno

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    Are you using bios A06?
     
    5150Joker, Jul 13, 2010
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  3. adrianrp

    adrianrp Notebook Enthusiast

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    Not sure if relevant in your case.... but this happens to my son's M17x (dual 5870s) if he sleeps it with crossfire disabled

    Solution we used was safe mode & system restore back to a known working point
     
    adrianrp, Jul 13, 2010
    #3
  4. lordqarlyn

    lordqarlyn Global Biz Consultant

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    I get that too sometimes. I just close the lid, wait, open it again and it comes back to a display...
     
    lordqarlyn, Jul 13, 2010
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  5. Greywolf22

    Greywolf22 Notebook Deity

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    Not sure if it's the same issue or not, but mine will occasionally do this if I put the lid down. I'll pull it up, and will only see the mouse cursor and nothing else. My solution, which always works for me, is to put the lid back down, then lift it back up. It will go to sleep properly (alienware head doing it's pulse thing) and then simply press the power button and all is right with the world. Again this might not be your issue, but thought I'd throw it out there.
     
    Greywolf22, Jul 13, 2010
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  6. lordqarlyn

    lordqarlyn Global Biz Consultant

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    lol kind of what I do too...
     
    lordqarlyn, Jul 13, 2010
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  7. chrisndip

    chrisndip Notebook Enthusiast

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    I get this often as well and do the same as everyone posting above. Pretty annoying, actually. And the last time I disabled XFire, I could not get a working screen after putting it to sleep. I was unable to successfully to remove and reinstall video drivers forcing me to reformat =/
     
    chrisndip, Jul 13, 2010
    #7
  8. Greywolf22

    Greywolf22 Notebook Deity

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    Great minds think alike ;)
     
    Greywolf22, Jul 13, 2010
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  9. tsuekasa

    tsuekasa Notebook Consultant

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    It happens also when i close the lid also. at that point i have to either hard reset or keep pressing the power button to see if it comes back on.

    I have not mess with the bios updates yet
     
    tsuekasa, Jul 13, 2010
    #9