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    Blue Screen Of Death M17x Help!!!

    Discussion in 'Alienware 17 and M17x' started by talhacruise, Jun 19, 2010.

  1. talhacruise

    talhacruise Notebook Enthusiast

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    Hey guys im getting the error message below :confused: , im going to contact alienware in a few days but i know they wont be able to do nothing about it as there customer service is quite naff! looks like im going to have to sort it myself..hope you guys can help, im not sure if its a voltage issue.

    Just to add further info, i get the BSOD when im just using the m17x at idle no gaming or anything at all just surfing the net. The temperatures are very low too. Im not sure if theres a hardware issue or anything..

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF80002F1A209
    BCP3: FFFFF880009A9998
    BCP4: FFFFF880009A9200
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\053010-26660-01.dmp
    C:\Users\User\AppData\Local\Temp\WER-55068-0.sysdata.xml

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    C:\Windows\system32\en-US\erofflps.txt


    Thanks guys!
     
    talhacruise, Jun 19, 2010
    #1
  2. dcu1976

    dcu1976 Notebook Guru

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    What are your system specs? Is this a new install of windows?
     
    dcu1976, Jun 19, 2010
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  3. Achilleus

    Achilleus Notebook Evangelist

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    Are you moving the laptop when it happens?
     
    Achilleus, Jun 19, 2010
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  4. Tazalanche

    Tazalanche Notebook Consultant

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    Are you posting in the correct subforum?
     
    Tazalanche, Jun 19, 2010
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  5. talhacruise

    talhacruise Notebook Enthusiast

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    These are my specs, also the laptop is stationary as its a desktop replacement never moved, the windows was already installed when purchased hence not a fresh installation:

    Processor
    CPU_Name: Intel(R) Core(TM)2 Extreme CPU Q9300 @ 2.53GHz

    System Memory

    Memory Module
    Mem_Capacity: 2048MB
    Mem_BankLabel: DIMM #1
    Mem_Type: DDR3
    Mem_Bandwidth: PC3-10660 (1333 MHz)
    Mem_Frequency: 1334MHz
    Memory Module
    Mem_Capacity: 4096MB
    Mem_BankLabel: DIMM #2
    Mem_Type: DDR3
    Mem_Bandwidth: PC3-10660 (1333 MHz)
    Mem_Frequency: 1334MHz

    Video Adapter

    Video_Caption: NVIDIA GeForce 9400
    Video_AdapterRAM: 256MB

    &

    Nvidia 280M in SLi

    Hard Drive(s)

    ST950042 0ASG SCSI Disk Device
    Disk_Model: ST950042 0ASG SCSI Disk Device
    Disk_Size: 500 GB
    Disk_Partitions: 1

    Optical Drives / Other Storage

    Blu Ray Disc Drive

    OperatingSystem: MS Windows 7 Home Premium Edition 64bit
     
    talhacruise, Jun 19, 2010
    #5
  6. AtolSammeek

    AtolSammeek Tokay Gecko

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    If you can log on to Adminstraive tools Then Vent Viewer and Adminstrative event. Locate the time and the critical error. You get something like Event number and task Category number and you should be able to find the sorce of the issue. Event Viewer [Vista]
     
    AtolSammeek, Jun 19, 2010
    #6