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    Blue Screen sometimes

    Discussion in 'Alienware 17 and M17x' started by Gramse, Oct 29, 2010.

  1. Gramse

    Gramse Notebook Guru

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    Hi, sometimes when I start my m17x-r2 I get a blue screen anyone know what the problem can be ive searched for viruses and spyware but my computer is clean.

    Would really appreciate some help.

    //Gramse
     
    Gramse, Oct 29, 2010
    #1
  2. [M]Miles

    [M]Miles Notebook Enthusiast

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    Hi there,

    We have to narrow it down first, bluescreens can be software or hardware related.

    Can you tell us exactly when it happens ? When the alien head is on screen ? After ? Windows loading animation ? Windows login screen ? when your desk is being loaded ? or it's random ?

    Can you copy-paste here the blue screen text message, focus on what crashed.

    Please copy your configuration too.

    and finally, have you installed new drivers recently ?
     
    [M]Miles, Oct 29, 2010
    #2
  3. SAUCE

    SAUCE ★ ★ ★

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    Hey follow link download Bluescreenview then when it happens again it will record your information on dump file so you can check details on internet.Great little app.

    BlueScreenView - Free software downloads and software reviews - CNET Download.com
    ;)
     
    SAUCE, Oct 29, 2010
    #3
  4. Gramse

    Gramse Notebook Guru

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    I will and ill update the post when i get the results, thanks for the help. :)
     
    Gramse, Oct 29, 2010
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  5. Gramse

    Gramse Notebook Guru

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    Gramse, Oct 29, 2010
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  6. [M]Miles

    [M]Miles Notebook Enthusiast

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    Is it always the same driver that is causing it or not ?

    Because this file is legit.

    Is it always happening at the same moment ? it's really important.
     
    [M]Miles, Oct 29, 2010
    #6