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    BsOD - help!

    Discussion in 'Alienware 17 and M17x' started by garrit, Oct 25, 2011.

  1. garrit

    garrit Newbie

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    We purchased this machine in August and have found it to be highly problematic. To date there have been lock-ups that have be only been remedied by hard-resets as well as BSOD throughout the day.

    Bios & Vbios has been updated as well as latest drivers. I was hoping to not deal with tech-support... however I feel it may be inevitable.


    :D Any Advice is much appreciated!!


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA8006597060
    BCP3: FFFFF80000B9C3D8
    BCP4: FFFFFA800C256350
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\102511-30201-01.dmp
    C:\Users\Garrit Lewis\AppData\Local\Temp\WER-87688-0.sysdata.xml

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    garrit, Oct 25, 2011
    #1
  2. johnnyman27

    johnnyman27 Notebook Lover

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    johnnyman27, Oct 25, 2011
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  3. zoolian982

    zoolian982 Notebook Deity

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    Do you have the nvidia gtx 460m?
     
    zoolian982, Oct 25, 2011
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  4. SlickDude80

    SlickDude80 Notebook Prophet

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    9f is a driver power state failure...

    which nvidia vid card do you have? Do you have this issue with the stock dell drivers?
     
    SlickDude80, Oct 25, 2011
    #4
  5. garrit

    garrit Newbie

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    well... at least it seems consistent:

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.


    On Tue 10/25/2011 5:30:19 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\102511-30201-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
    Bugcheck code: 0x9F (0x3, 0xFFFFFA8006597060, 0xFFFFF80000B9C3D8, 0xFFFFFA800C256350)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
     
    garrit, Oct 25, 2011
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  6. garrit

    garrit Newbie

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    This machine has the 460m. 8 BSOD's to date starting on 8/17. The machine has been laggy for no good reason as of late. 4 of the BSODs were today alone... sucks
     
    garrit, Oct 25, 2011
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  7. zoolian982

    zoolian982 Notebook Deity

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    zoolian982, Oct 25, 2011
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