Bsod new m17x r3. I'm so sad.

My wife and I met at a hotel so she could bring me my new m17x r3. I was so excited. I started the wow down load because that's why I got it in the first place. So while I was waiting for that to load I opened the command center and it started a down load. I just wanted to play so I stopped the down
Load so that wow would load faster, then it happened I got the bsod. Then I could not do anything. I turn it on and after a minute I get a crash. I'm so sad. I guess I need to return it. This is a real bummer because I'm not a computer guy. And I'm out of town during the week and it seems like the dell tech center is not open on weekends. This computer looks so good and I was so excited. I'm so sorry this is my first post. I did allot of research here before making my choice. So thanks from a sad guy. Lol

Well I've been doing some reading on is site and I Think I'll try and erase the controll panel and reload. And the video card next. Does that seem like a good idea. As I said before I'm not a computer guru. I'm going to get back to Iowa tonight and I'll try that unless you guys think I should try something else. I'll keep you all posted. Could me stopping the download for controll panel cause this problem?

Here is what I ordered. That might help.
2.2ghz, 16gb, 1.5gb nvidia,1 tb hard drive, killer wireless, blue ray burner. Windows 7 home premium. Hope this helps lol.

 

If you can still get into windows without it crashing, could you download Resplendence Software - WhoCrashed, automatic crash dump analyzer
before deleting any drivers? and post the results here.

a BSOD could be a number of reasons and not necessarily your vid card.

 

If you'd just started using it and haven't really made any changes yet, other than whatever caused the bluescreen, can you restore the factory image (usually some sort of boot key sequence to get into the system restore), then start over?

 

I would do the same thing do a factory restore or even do A windows restore first to see if that helps. It sounds like when you killed the WOW download somthing happened to your system. but to find out what is causing the BSOD Geekz idea is a very usfull tool to have as well. let us know what you did and how it all went.

 

I'll do the window restore when I get to Iowa tonight. Could you tell me how lol. Thanks

 

Go to bios, choose CD/DVD as boot priority
Pop in your recovery disks that came with computer and follow instructions.
You well be given a chance to reformat hard drive and start from scratch.

 

If you upload your dump files from C:\Windows\Minidump I can analyze them for you.

 

Ok I just opened in safe mod I will try and get the dump files

Well it doesn't say anything.

I'm on my iPad when I tried to work on alien was a no go, so I'm doing a factory restore. Thanks I hope this works.

I'm doing the system restore from computer. I did not use the disc that came with the comp. it seems to be going very fast. It's over half way done already. This is more then I've ever done to a computer. Heck this will be cool if it works. I seem to be hard on computers, that's why I got the iPad. It seems bullet proof. For electronic assassins like me.

Lol just sitting here and hyvee, doing the restore every one keeps stoping and looking lol.

So far so good it's all done, seems to be working. I just started control panel and no crash yet.

 

that's good news

 

Thanks I was able to change colors on keys, no crash. I'm now loading wow.

Hey is this true, some friends who say they know about computers said when you are loading a big game like wow you should do nothing else on computer till its done. Is this true?

 

doesn't matter dude...computers now can handle mutiple tasks at once. I often multi-task..which includes downloading, surfing, listening to music etc. What's the point of getting a kick-butt computer when you are afraid to use it?

 

Absolutely not true. Earlier today I was dloading 2 games at the same time (9GB total), burning CD for my mother in law (yeah I know.... ) and talking with my brother on skype. And my laptop is not in the same universe as your AW performance wise.

 

Very cool. It's half way done with the load then it will do the Internet down load. That will take hours so I'll just come back here tomorrow and let that finish. So far so good. Heck I would have just sent it back if you guys would not have told me what to do. Thanks.

 

You shouldn't need to go to safe mode to retrieve the dump files. You will need administrator privileges though. You'll also need the Windows debugger (part of SDK or WDK) to view the files.

Anyways, it seems like the issue's been resolved for now. If you find those dump files thought I'd still be curious to take a look.

 

Ok tonight I will look again, if it's not gone I will download the debugger file. I still need to finish the 7+gig of wow.

Ok just did the windows updates.
The download is about 100 kb/s so it's kind of slow. I'm at a panera doing the download. I'm not at home I'm always on the road.

 

You need to download all Windows updates first thing. I had BSOD crashes until I got all the updates.

 

how fast is your internet conection? that should only take you about an hour to 1.5 hours.

totaly agree here after you intall all the drivers windows up-dates should be next on your list.

 

Ok just made the bsod happen. Not on purpose but I was looking and trying to remember all I did the first fifteen minutes the first start up. Well I went into bigfoot killer wireless card and hit the (global application control) and turned it to enable and boom that did it, bsod. Well I went into safe mode and turned it offf. Lol

I just did a search and someone else posted about this also, but no reply to them. Very strange.

Well newest update; killer does know about the problem with the 1103 wireless card and they are trying to fix it. It's on their web page. So this is a good thing to know thanks all for all the help.

 

Check to see if there's a driver update for the Bigfoot card.

Also make sure your Windows update is all caught up with the latest updates.

 

New update killer has emailed me with new driver. So I hope this helps someone else. Thanks to everyone here.

 

Same exact thing just happened to my gfs r3. Tech support had her do a full wipe and jump through some hoops like usual, but when that didn't work they sent out a tech the next day to replace the wireless card because they said it's a compatibility issues. To my surprise, the tech showed up the next day and replaced the wifi card with an upgraded model, mobo, gpu and heatsinks. After that, the blue screens were gone but now her gpu is overheating to 105 Celsius regularly and a tech is on his way here now to replace the gpu again. Hope this helps

Sent from my Sensation using Tapatalk

 

One to also try is disabling the card reader in the Bios, mine turned up with a faulty card reader that caused BSOD at random intervals. Tech came with a replacement and issue went away. (just the580m heat issue and HDMI in on latest Nvidia driver now to resolve....).

Cheers

Matt