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    CDrom drive not working? M17x R1

    Discussion in 'Alienware 17 and M17x' started by averagejo3, Jun 4, 2010.

  1. averagejo3

    averagejo3 Notebook Consultant

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    Wow, I've been having a lot of odd problems with my M17x lately. I have to admit though that I rarely ever use my CDrom drive so this problem may have existed for a while. Basically, the drive will accept the disc fine, you hear the disc being accepted into a tray I'm guessing. Then I hear a series of clicks, maybe once every 3 seconds, about 3-4 clicks and then nothing. I can see the HD thinking but nothing after that. It says I don't have a disc in the drive but it can still eject and accept the discs. I've updated the firmware. The drive is a Optiarc DVDRWBD BC-5600S SCSI CdRom.

    Honestly, I have no idea what to do at this point. I was going to format my computer and fresh install Windows 7 but that won't be happening without a working CDrom drive.

    I've searched these forums for a similar problem and didn't find one. Thanks in advance.
     
  2. dcu1976

    dcu1976 Notebook Guru

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    Is it in Device Manager? It might be a simple driver issue, when you updated the firmware was it after the problem or before it? You might have flashed the wrong bios. I believe the R1 came with the: TSST corp DVD+-RW TS-T633A SCSI CDrom Device.
     
  3. dave-p

    dave-p Notebook Deity

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    Can you hear if the drive is spinning up ?

    but it sounds like it is time for a new one.
     
  4. averagejo3

    averagejo3 Notebook Consultant

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    dcu1976:

    I see it in the device manager yes. As far as flashing the bios, that's what Ive been wondering the last few days. I upgraded to A04 about a week ago and since then I've had all sorts of odd problems like, 1.) Games seem to lag more 2.) I'm not able to watch full screen flash videos without turning off hardware acceleration 3.) My Cdrom no longer works (although I'm unsure if it did before flashing) 4.) Websites loading very slowly and sometimes not at all.

    I'm trying to flash to A03 but WinPhlash says "Not Responding" when trying to use the file. So I'm really unsure what to do at this point.

    dave-p:

    I hear the drive beginning to work but it doesn't do it's normal thing which was, when it started to really spin, you could really feel it spinning, very powerful sounding.
     
  5. dave-p

    dave-p Notebook Deity

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    Perhaps try to reflash the A03 BIOS from a USB drive ?

    Though it not really certain A04 caused the DVD Drive issues or not.

    have another computer around you could load the Win 7 OS onto a USB drive and reinstall your OS from the USB port ?

    You just need to make the Flash drive bootable, and copy the Win 7 DVD over

    I have seen these kind of issues happen because of a screwed up OS as well as a bad DVD Drive.
     
  6. Syria_BoY

    Syria_BoY Notebook Enthusiast

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    Dear averagejo3 :
    I faced the same exact problem you have , and i post the problem in here :

    it looks like this Drive is not a good one , because i think it's a hardware problem not a software one
    I hope anyone could find for us a solution . :eek2: