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    Can't get Windows 7 to install

    Discussion in 'Alienware 17 and M17x' started by GP0948, Feb 17, 2013.

  1. GP0948

    GP0948 Newbie

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    I'm going from 32-bit vista to 64-bit win 7; my R1 can support 64-bit. I bought win7 at a store (OEM system builder pack) When I boot from the cd/dvd, windows works till after I click the install button. At this point it informs me that it can't find the cd/dvd device driver and that I need to find it so I can install it. (Which is weird because it boots the disk.) I looked around and I've tried few things like this: "Change the BIOS setting from IDE to AHCI or RAID (if your planning to use RAID). AHCI is for SATA components, HD, DVD etc. If AHCI or RAID is set in the BIOS it will install the drivers. Windows 7 is trying to find IDE drivers for a SATA DVD. Change the BIOS and try the install again the option isn't there." I can't do this in my BIO's (In fact I can't do much from my BIO's) From BIO's it does list the dvd drive as a IDE. The SATA Optiarc DVD RW A SCSI is whats in my laptop. I've went into the registry to try and remove the upper/lowfilter, but it was not there.

    In help would be... just awesome. I can't try the disk on another pc, I don't have spare cd/dvd readers lyning around.
     
  2. MickyD1234

    MickyD1234 Notebook Prophet

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    Hi, I'd say to put back all the settings in the BIOS. Download the Intel Rapid Storage Technology driver and expand it to a USB. Somewhere in that will be the disk driver you need for the install to complete. At the disk config screen press the key to load a diferent driver and point it at the USB. You will see Intel RAID... or something very similar if you get it right :)

    This always happens with the RAID bios on and a vanilla copy of win, it uses a compatibility driver that will fail later on in the installation. Maybe this is the issue?

    HTH
    Good Luck
     
  3. GP0948

    GP0948 Newbie

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    Ok, just tried this and (unless I did it wrong) this doesn't work. I could see the drivers, but I had to uncheck the "hide-stuff-that-doesn't-work-with-your-stuff" box to see them. I went through each, one by one, to make sure they didn't work and they did not.
     
  4. MickyD1234

    MickyD1234 Notebook Prophet

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    Did you 'default' the bios?

    I've not heard of having to uncheck hide as it has always found the disk drivers. You should only see one on the usb if you expanded the IRST install. It is way down somewhere in the folder structure but windows should find it. Did you see one for Intel RAID SATA? After this I have no idea, sorry :(
     
  5. jiggymf

    jiggymf Notebook Evangelist

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    How about you install Windows from a bootable USB disc. this should solve all your issues with installing.
     
  6. GP0948

    GP0948 Newbie

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    A USB... disk? Thats a thing?

    Is this the thing I needed to donwload?: File name:f6flpy-x64.zip; Version:11.7.0.1013; DownloadDate:12/03/2012; Status:Latest; Size: 0.34 MB; Language: English; Operating Systems:Windows Server 2008 *, Windows 7 *, Windows 8*, Windows Server 2008 R2*
     
  7. jiggymf

    jiggymf Notebook Evangelist

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    stick. I mean stick... :D:thumbsup:
    It will get you around the cd/dvd driver problem you are facing, and once it installs i'm sure first windows update you encounter will have the drive working (and win will already be installed)

    Format a stick to FAT32, copy the entire content (also hidden files) of your Windows DVD to it, or the entire contents your WIndows ISO. Reboot, make USB the first boot device in your Bios, and off you go. I do this all the time, I rarely install from a cd/dvd.
     
  8. MickyD1234

    MickyD1234 Notebook Prophet

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    Microsoft have a tool to create a bootable USB stick from a windows DVD.
     
  9. GP0948

    GP0948 Newbie

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    I got to work by coping the CD/DVD to a USB (Like y'all said) but couldn't get it to boot from the USB. So I just left the USB in when I booted from the disk and Poof! It worked. Thanks for the help y'all
     
  10. MickyD1234

    MickyD1234 Notebook Prophet

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  11. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    I'm glad you got that working so easily. Even though the workaround that worked was kinda weird haha. At least it is now working and that's all we wanted :p