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    Changed GPU and HDMI stopped working, HELP!

    Discussion in 'Alienware 17 and M17x' started by destinationsky, Dec 3, 2013.

  1. destinationsky

    destinationsky Notebook Evangelist

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    I traded my 6970m for a 5870m + money (needed this stuff, $). I installed it in the laptop and Windows automatically found a driver for it. It works but I have no HDMI output, video and audio. What can I do to fix this? Thanks
     
    destinationsky, Dec 3, 2013
    #1
  2. Akimitsui

    Akimitsui Notebook Evangelist

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    Try the newest drivers from here: Videocards - ATI Catalyst Windows 7 8 and Vista

    I haven't had much luck with drivers from AMD's website, but a direct download of the drivers from guru3d works great. From what I remember HDMI video output only worked and not audio, but the last time I used HDMI with my M17X was about a year ago, with older drivers. Unfortunately right now I can't confirm working audio output with the newest drivers as my M17X is currently dead.
     
    Akimitsui, Dec 3, 2013
    #2
  3. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Did you get an Alienware card, I know Alienware sometimes are picky with non Alienware MXM cards.
     
    Tsunade_Hime, Dec 3, 2013
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  4. destinationsky

    destinationsky Notebook Evangelist

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    It lists the subvendor as Dell in GPU-Z. I was running the latest drivers of AMD website installed over the Dell 6970m driver.
    P.S.: Forgot to say, my M17x is an R3 (the one in my sig), so no official Alienware support for the 5870m. Would that mean I need a moded driver?
     
    destinationsky, Dec 4, 2013
    #4
  5. flingin

    flingin M17x R2 Mafia

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    subvendor in GPU-z does NOT mean it is a dell card bro...and 5870m in R3.....a massive downgrade bro !
     
    flingin, Dec 4, 2013
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  6. destinationsky

    destinationsky Notebook Evangelist

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    How do I know then if it is a Dell card? I know it is a big downgrade but I plan on upgrading in May, and I needed the money now. This was the best way for a quick buck.
     
    destinationsky, Dec 4, 2013
    #6
  7. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Have you tried the latest beta driver?
     
    Alienware-L_Porras, Dec 4, 2013
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  8. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    AFAIK Alienware use green PCB and will have a Dell P/N sticker on the MXM card, unless the seller removed it. I think Alienware at one point or may still have some black PCB MXM cards, not 100% sure on that.
     
    Tsunade_Hime, Dec 4, 2013
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  9. destinationsky

    destinationsky Notebook Evangelist

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    If I remember correctly, the card was red. I installed the latest driver, still nothing.
     
    destinationsky, Dec 4, 2013
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  10. Akimitsui

    Akimitsui Notebook Evangelist

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    The Dell 5870M is a red card, and only Dell has used the red ones, so you have a Dell card. For other AMD/ATI dell models they are either green or black.
     
    Akimitsui, Dec 4, 2013
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  11. destinationsky

    destinationsky Notebook Evangelist

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    Do I need a modded driver?
     
    destinationsky, Dec 4, 2013
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  12. Akimitsui

    Akimitsui Notebook Evangelist

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    Akimitsui, Dec 4, 2013
    #12