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    Charging M17x R2 Problem

    Discussion in 'Alienware 17 and M17x' started by AlienwareFreakz, Nov 3, 2011.

  1. AlienwareFreakz

    AlienwareFreakz Notebook Enthusiast

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    When i disabled the crossfire everything works perfectly,but when i enable it and i play games with it,the battery will not charging(it is plugged in)and give me Full lags...but if i exit from the game,the battery will charging as normal..
    how do i fix it??
    do i have to buy a new charger??

    thanks for your help.. :)
     
  2. pci24x

    pci24x Notebook Enthusiast

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  3. Greywolf22

    Greywolf22 Notebook Deity

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    One thing to try, if you haven't already is simply unplug the laptop...remove the battery, hold the power button down for about 30 seconds.

    Then put the battery back in, plug in the laptop, and power it back up. And see if that helps.

    Good luck!
     
  4. AlienwareFreakz

    AlienwareFreakz Notebook Enthusiast

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    do i need to turn it off first?
     
  5. AlienwareFreakz

    AlienwareFreakz Notebook Enthusiast

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    Any fix please :(
    i really need it..

    i've got some Screenshot in gta sa (CrossfireEnabled)
    with Radeon pro also enabled..
    [​IMG]
     
  6. DR650SE

    DR650SE The Whiskey Barracuda

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    Are you sure the lagging is related to the charging? If so, how are you sure? How have you tested it? Have you played with the battery removed? Do you have the latest A10 bios?
     
  7. guruxk

    guruxk Notebook Enthusiast

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    i think there is no way of fixing the "plugged in, not charging" problem definitely =S

    it was really disapointing considering its a U$2000 + laptop, maybe i'll go for the razer blade when its available.
     
  8. AlienwareFreakz

    AlienwareFreakz Notebook Enthusiast

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    Yes i've played with battery removed,and i also already try it in every game...
    and i have the A10 Bios.. :D
     
  9. DR650SE

    DR650SE The Whiskey Barracuda

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    Make sure Stealth mode is not on. Stealth mode indicator.

    Explain the issue in as much detail as possible. I'm having a hard time understanding what exactly is going on.
     
  10. AlienwareFreakz

    AlienwareFreakz Notebook Enthusiast

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    Ok,i will see,, if it's working or not..


    the problem is,when i played games with CF/without CF the battery will not charging,and it gives me full of lag,, but,when i ALT+TAB or exit the game the battery will charge as usual..
    is that my adaptor problem or my gpu???

    thanks for your help sir :)
     
  11. Mechanized Menace

    Mechanized Menace Lost in the MYST

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    I would Uninstall OSD and do a power drain.
     
  12. AlienwareFreakz

    AlienwareFreakz Notebook Enthusiast

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    ok,i will try,hope it fix my problem :)
     
  13. AlienwareFreakz

    AlienwareFreakz Notebook Enthusiast

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    it isnt working,, any help again?? :(
     
  14. AlienwareFreakz

    AlienwareFreakz Notebook Enthusiast

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    hi everybody i got strange problem,, when i disabled crossfire x (HD5870) and i tested it on furmark i got around 17 FPS but when i enabled it and test it in furmark it shows 5-8 FPS and the battery will not charging,, after about 2 seconds it will charge again and it will not charging again after about 3 seconds,,

    i got this problem lastyear but it fixed by a newcharger,, so now,, is it still my Charger problem or not??

    Please help i'm struggling haha :D

    thanks :)
     
  15. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    I mean the only way to test...is use a known good adapter and see if that fixes the issue. You'll need a 240 watt Flextronics or Delta.
     
  16. AlienwareFreakz

    AlienwareFreakz Notebook Enthusiast

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    Do u mean that i have to buy a new charger/just the adapter??
     
  17. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Yes...that is the only way to test it. It's about 70-90 dollars for a brand new OEM adapter..
     
  18. AlienwareFreakz

    AlienwareFreakz Notebook Enthusiast

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    i already changed my adaptor but it wont work,,
    it still give me charing,and uncharging after a few secs...

    nb:if i didnt play a game,, the laptop was normal,,,
    the problem start if i played a games..
     
  19. rsgeiger

    rsgeiger Notebook Evangelist

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    Hi AlienwareFreakz.

    If it works without you gaming, then either A: your video cards are drawing too much power to charge while gaming, or B: you have a system conflict somewhere between the Video Drivers, Windows, and the Alienware OSD.

    Do a clean install of the video drivers (using driversweeper, for example) and also unintstall the Alienware OSD and download the newest version. Reistall the video drivers, then the OSD. First check that you can charge outside of gaming, then with crossfire, then without.

    If still nothing works you may have to re-sit or repaste your video cards. Your problem is unique so it is hard to pinpoint where to help you. Good Luck!
     
  20. wanderer14

    wanderer14 Notebook Enthusiast

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    I am having battery issues too. How do you do a power drain?
     
  21. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    Shut down your system.
    Unplug the power cord and system battery.
    Remove the back, held by the two screws that were hidden by the battery.
    Now you have access to the HDDs, system fan etc.
    Near the system fan you have the coincell battery, unplug it.
    Flip over your laptop and press the power button for ~30 seconds.

    Put everything back together.