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    Command Center Causing Duplicate Profile...

    Discussion in 'Alienware 17 and M17x' started by Turmoil, Oct 16, 2012.

  1. Turmoil

    Turmoil Notebook Evangelist

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    So I did a fresh install of Win 7 Pro.

    At the Log in Screen, I show two identical User Profiles.

    I discovered this is caused by the Command Center. I uninstalled it, reboot, and low and behold, the log on screen shows one User Profile to choose from.

    Re-install it, and BAM, 2 of the same User Profiles appear. Anyone know how to remedy this issue? :confused:
     
    Turmoil, Oct 16, 2012
    #1
  2. DDDenniZZZ

    DDDenniZZZ Notebook Deity

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    Are they both separate accounts or do they log into the same one?
    Try putting a random file on the desktop of one of them see if it is applied to the other?
     
    DDDenniZZZ, Oct 16, 2012
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  3. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    Follow these steps to completely remove the Command Center, then open the Control Panel and make sure there's only one user before re-installing it.
     
    Alienware-Luis_Pardo, Oct 16, 2012
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  4. Turmoil

    Turmoil Notebook Evangelist

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    Its the same accounts. Everything is shared.

    I did that already Alienware-Luis, but I'll give it another go tonight and post the outcome.
     
    Turmoil, Oct 16, 2012
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  5. Turmoil

    Turmoil Notebook Evangelist

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    Hi Luis,

    it did not work. Any other suggestions?
     
    Turmoil, Oct 18, 2012
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  6. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    I would say that you can try doing the clean install again or try the latest command center available on DELL.com not the one on the drivers CD.
     
    Alienware-L_Porras, Oct 19, 2012
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  7. Turmoil

    Turmoil Notebook Evangelist

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    The one I used is the one from the Dell website so it IS the latest and greatest. I JUST did a fresh install, I am not sure how doing another fresh install would solve this problem.
     
    Turmoil, Oct 19, 2012
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