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    Complete Black Screen After Boot?

    Discussion in 'Alienware 17 and M17x' started by A Shallow Heart, Mar 8, 2011.

  1. A Shallow Heart

    A Shallow Heart Notebook Enthusiast

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    ey everyone, been having some problems with my M17x R2 for about 2 days now, and would like some help.

    Basically, I shut it off Sunday night, and ended up having problems turning it on Monday(Black Screen after boot issue) to where windows won't load up(maybe), but my camera will still turn on. I force shut(alien head) twice since none of my keys worked(complete black screen, no response). I turned it on today about 10 minutes ago and once again got a no response black screen. I took out the battery, reset and plugged it back in to find it working. However, everything loaded slower and seemingly worse once I loaded up Windows normally.

    1) How to I recover data, or fix any issues that my have harmed my computer while I had to shut it down through the actual computer button? This thing was expensive, so I can't afford to lose data or cripple it.

    2) Why does the black screen issue keep happening? 3 time in 2 days, and the fix I use only seems to worsen the actual computer. I looked at some previous Black Screen After Boot threads, but everyone's keys actually worked during the problem. I just get a completely black screen with no response from anything other than shutdown.

    Sorry for the wall-o-texts, guys. Just worried and frustrated right now.
     
  2. TurbodTalon

    TurbodTalon Notebook Virtuoso

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    You're obviously going to want to back up anything of importance. A proper power drain consists of pulling the AC adapter, the battery, and the CMOS battery. You then hold the power button for around 30 seconds to ensure everything is completely drained. You'll then have to go back into the BIOS (F2 at boot), and reset your date and time, any overclock you had, and RAID0 if you were running it. Once you get back into Windows, I would urge you to run a disk check on your Windows partition. Type 'CMD' in your search window to run the prompt. Then type 'CHKDSK /f C:' (no quotes). Let it do it's thing. If you get the message about the disk being in use, just reboot, and then it will do its thing. If all of this fixes nothing, and problems persist, I'd try running the diagnostic (F8?). Above and beyond that, you could run MEMTEST Memtest86. It will run a thorough test on your RAM. Or you could just try swapping out sticks, running only one at a time, and seeing if anything changes. All of that is accessed by pulling your battery, and loosening the two screws that secure the bottom cover/grille. The RAM is under a small rectangular metal plate. Just run one stick at a time. If one of the sticks of RAM is causing your issue, this will prove which one it is.
     
  3. A Shallow Heart

    A Shallow Heart Notebook Enthusiast

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    Thanks so much, man. Once I get back from classes I'll try this. Once again, thanks. Glad to get a fast reply so I didn't worry all day.
     
  4. A Shallow Heart

    A Shallow Heart Notebook Enthusiast

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    Hmm, doing CHKDSK opens a black window which instantly closes. I think it might be my video card or something. Lately YouTube has not been working at all, and this is what I would get - http://i266.photobucket.com/albums/ii264/Alex3678/BrokenYoutube.jpg.

    Sorry for the blurred mess, but look at the actual video. What is up with that? I also haven been noticing that my screen brightness is glitchy lately and such. Should I do a system restore?
     
  5. alienwolf

    alienwolf Notebook Deity

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    You didn't post your spec's and are you still under warranty? If so call dell and get them on it right away. If not do you have CF or SLI? could pull one card at a time, will work with just one installed. All I can think off at the moment. :rolleyes:
     
  6. A Shallow Heart

    A Shallow Heart Notebook Enthusiast

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    Intel Core i7 820QM @ 1.73 GHz
    Windows 7 Home Premium
    Dual ATI 1GB 5870 Radeon Crossfire GFX
    8GB RAM