The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dead GPU 6990m?

    Discussion in 'Alienware 17 and M17x' started by patykewl, Mar 13, 2013.

  1. patykewl

    patykewl Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    4
    Trophy Points:
    6
    Hi guys, so my alienware m17x r3 that i bought last year just completely broke down. I've been having constant issues with the drivers and bsods with the AMD 6990m. Today, the screen suddenly went crazy and showed me stripes. Then it BSODs and i couldn't boot it into windows. However, i was able to boot it into the safe mode. I tried diabling the 6990m discrete gpu and used the HD 3000. It worked out fine.

    I tried a factory reset using the alien respawn disk, but it still won't boot and shows me a black screen...

    What should i do?
    Could i send this to Dell? (My warranty's expired)

    Thank you! Any help would be appreciated!
     
    patykewl, Mar 13, 2013
    #1
  2. darkdomino

    darkdomino Notebook Deity

    Reputations:
    203
    Messages:
    833
    Likes Received:
    2
    Trophy Points:
    31
    Expired warranty.... ouch... Call Dell and beg for mercy. They *may* be willing to do something for you... it's not likely... but it's worth a shot.

    I hate to say this... but why didn't you get the extended warranty? I wouldn't ever buy an expensive PC without one with the failure rate of hardware these days. I really feel your pain though.
     
    darkdomino, Mar 13, 2013
    #2
  3. chrisjohnharden

    chrisjohnharden Notebook Geek

    Reputations:
    39
    Messages:
    82
    Likes Received:
    0
    Trophy Points:
    15
    How far out of warranty are you? I recently had the exact same issue and my warranty had also expired (I was 2 days out of warranty at the time) and they repaired it for free. Call dell and explain the problem to them, hopefully you can get it repaired.
     
    chrisjohnharden, Mar 13, 2013
    #3