The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dead GPU 7970M?

    Discussion in 'Alienware 17 and M17x' started by Mobius 1, Jun 14, 2016.

  1. Mobius 1

    Mobius 1 Notebook Nobel Laureate

    Reputations:
    3,447
    Messages:
    9,069
    Likes Received:
    6,376
    Trophy Points:
    681
    Weird issue, this is a M17x R4 with 7970M and it's claimed to be dead.

    The 7970M shows up in device manager, but as disabled. No idea on how the drivers work on this thing.


    EDIT:

    rip card or?
    [​IMG]
     
    Last edited: Jun 14, 2016
  2. Rengsey R. H. Jr.

    Rengsey R. H. Jr. I Never Slept

    Reputations:
    1,084
    Messages:
    2,771
    Likes Received:
    1,020
    Trophy Points:
    181
    Yes , it's dead if there are lines running across the screen.
     
    Mobius 1 likes this.
  3. Mobius 1

    Mobius 1 Notebook Nobel Laureate

    Reputations:
    3,447
    Messages:
    9,069
    Likes Received:
    6,376
    Trophy Points:
    681
    thanks
     
  4. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    Certainly a failing 7970M. I got a 780M calling your name if you're so inclined.
     
  5. Mobius 1

    Mobius 1 Notebook Nobel Laureate

    Reputations:
    3,447
    Messages:
    9,069
    Likes Received:
    6,376
    Trophy Points:
    681
    It's not mine, I'm trying to fix this for a friend. So I have to ask him first what he plans to do after this.
     
  6. kosti

    kosti Notebook Virtuoso

    Reputations:
    596
    Messages:
    2,162
    Likes Received:
    466
    Trophy Points:
    101
    Another one bites the dust. Mine lasted like 2 months. I bought mine used though.
     
  7. _Drake_

    _Drake_ Notebook Consultant

    Reputations:
    23
    Messages:
    176
    Likes Received:
    98
    Trophy Points:
    41
    Probably the solder on the bga vram modules cracked (especially the lower row in which the boards bent a bit due to the heatsink). You could try to bake it in the over for 10 min @225 degrees, I succesfully revived a dead 7970m that way in a M17x from a friend, and the card still runs.
     
  8. GodlikeRU

    GodlikeRU Notebook Deity

    Reputations:
    165
    Messages:
    1,254
    Likes Received:
    562
    Trophy Points:
    131
    No, don't do it.

    Go to resoldering service in your town and ask them to use lead solder on vRAM.
     
  9. kosti

    kosti Notebook Virtuoso

    Reputations:
    596
    Messages:
    2,162
    Likes Received:
    466
    Trophy Points:
    101
    Reflowing may help assuming that the problem is cracked solder joints. I've revived some cards in the past by baking, but it's usually a temporary fix. Sometimes there's other damage that can occur besides cracked solder points, such as VRM damage, or internal damage to the GPU core or VRAM modules. There are hundreds if not thousands of SMD components on these cards that can fail. One 5850 I had had a broken capacitor which caused the card to white screen. I tried replacing it but ended up lifting the solder pads and ended up with a pretty red paperweight :D
     
  10. _Drake_

    _Drake_ Notebook Consultant

    Reputations:
    23
    Messages:
    176
    Likes Received:
    98
    Trophy Points:
    41
    They charge around 30 per vram module, total about 240 euro which is the cost of another 7970m.

    Atleast that is the quote that I got from a reflow company.

    I would agree that it is a better solution, but way to expensive
     
  11. GodlikeRU

    GodlikeRU Notebook Deity

    Reputations:
    165
    Messages:
    1,254
    Likes Received:
    562
    Trophy Points:
    131
    It's not that expensive in Poland, sorry didn't know about the prices in other countries.

    By using oven you just revive dead body from the grave, it will last a month, maybe two.
     
  12. _Drake_

    _Drake_ Notebook Consultant

    Reputations:
    23
    Messages:
    176
    Likes Received:
    98
    Trophy Points:
    41
    How much would it be in Poland? :)
     
  13. Mobius 1

    Mobius 1 Notebook Nobel Laureate

    Reputations:
    3,447
    Messages:
    9,069
    Likes Received:
    6,376
    Trophy Points:
    681
    I'd go back to indonesia, my friend can do it for free.

    Problem is that this computer is not mine.

    Would you recommend reflowing everything? The VRAM, VRM chip and even the core?
     
  14. kosti

    kosti Notebook Virtuoso

    Reputations:
    596
    Messages:
    2,162
    Likes Received:
    466
    Trophy Points:
    101
    Makes more sense to put the entire card in a reflow oven so everything gets reflowed. If you take it to a shop to get it reballed, they will remove the component, remove the existing solder, and reattach using fresh solder. Problem is how would you know which specific components needs to be reballed, unless there's some way to test individual vram modules or the gpu core itself, and then it can get crazy expensive.

    A reflow in a reflow oven should not cost much since you are not removing any components, but you're heating the existing solder to a temperature where it will liquify and reflow. If there are any cracked solder joints causing problems, reflowing should fix that, but probably only temporarily. Again, the card may have another problem like internal damage to one or more components that reflowing or reballing won't fix.
     
  15. GodlikeRU

    GodlikeRU Notebook Deity

    Reputations:
    165
    Messages:
    1,254
    Likes Received:
    562
    Trophy Points:
    131
    50-70$