Dell/Alienware Service Tag

I am selling my laptop and someone asked to have the service tag to verify warranty and I wanted to check what you guys had to say about that because I thought that was information you dont want to give out.

 

You can print out/email them the warranty page off the Dell website, blocking out the service tag if you so desire. It's kind of a double-edged sword. Yes, you want to protect your service tag no. If some one gets a hold of it and your personal info, they can transfer the warranty from your name to theirs and then report the laptop as stolen to get it taken from you...virtual identity theft. Speaking from personal experience, it will not hold up very long, but it does cause trouble for you.

One the other hand, you have the honest people out there who want assurance that the used system they are buying comes with whatever warranty you're claiming is still left on it. So again, its treacherous waters to navigate there.

 

Yes it's the unfortunate thing as radji pointed out, unscrupulous people will take the S/N and make a stolen XX report, which is why alot of eBay sellers of phones don't give out S/N. I would say find a serious buyer and PM them the service tag and warranty information page.

 

I spent nearly 3 months and had to file a BBB report because Dell refused to transfer the warranty from one name to another. I had all the original information including the service tag AND physical possession of the laptop. It was crazy.