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    Dell lies about the two day shipping

    Discussion in 'Alienware 17 and M17x' started by Dark9T, May 28, 2014.

  1. Dark9T

    Dark9T Notebook Geek

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    It shipped today on the 27th and I have to wait till the 6-4-14 to get it!!

    [​IMG]

    [​IMG]

    The backpack shipped within two day but not the laptop..
     
    Dark9T, May 28, 2014
    #1
  2. mp5cartman

    mp5cartman Notebook Evangelist

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    Dell' EDD usually have leeway on them in case of delays and etc. Does the Fedex tracking have an EDD already? If so, that is the date you should look at because for me its been very accurate.

    Sent from my Nexus 5 using Tapatalk
     
    mp5cartman, May 28, 2014
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  3. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Are you in the US? It's 2 day shipping from when your laptop completes production not when you place the order unless you bought a 100% preconfigured model. If you have a ton of custom things, it sometimes can take 2-3 weeks to "build" if parts are on backorder/out of stock.
     
    Tsunade_Hime, May 28, 2014
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  4. Dark9T

    Dark9T Notebook Geek

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    I live in US, they told me the laptop is builded and ready to ship it out on the 27th, if they were using two days shipping and no way will delays till the 4th of the next month. .
     
    Dark9T, May 28, 2014
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  5. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Yeah, but what the Dell order status page states is probably not accurate. Go to fedex.com and punch in your tracking number and see what it shows. If it is 2-day shipping and it shipped today, you should have it Friday. If shipped yesterday, you should have it tomorrow.
     
    Mr. Fox, May 28, 2014
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    Alienware-Wasserman likes this.
  6. Alienware-Wasserman

    Alienware-Wasserman Company Representative

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    Hello Dark9T,
    As Mr. Fox stated, the official tracking status is the one given by FedEx. The one in the Dell website is just an estimate,
    All the dispatches that we place have Overnight Shipping. So it should arrive within this week.
     
    Alienware-Wasserman, May 28, 2014
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  7. Sanarae

    Sanarae Notebook Consultant

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    That's awkward. Anything that Dell has sent to me got here on time, if not earlier.
     
    Sanarae, May 28, 2014
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    Alienware-Wasserman likes this.
  8. Rainamikai

    Rainamikai Notebook Guru

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    I ordered mine on May 22nd it says estimate is June 10.. If I'm like OP I hope to get it sooner aaaaaaahh waiting is hard
     
    Rainamikai, May 28, 2014
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  9. Dark9T

    Dark9T Notebook Geek

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    I feel you, after I called them today about it and they said it will be at my house in the 30th!!
     
    Dark9T, May 28, 2014
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  10. Dark9T

    Dark9T Notebook Geek

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    Only one day delay!! Oo well, still happy about it..
     
    Dark9T, May 28, 2014
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  11. Narkoleptik

    Narkoleptik Notebook Consultant

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    Mine was supposed to arrive on the 4th also and shipped early. Got it in 2 days like promised regardless of the order pages 6/4/14. I got my laptop on 5/30. =D
     
    Narkoleptik, May 31, 2014
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  12. Rainamikai

    Rainamikai Notebook Guru

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    Woot nice!!! Mines is scheduled for the 10.. But the 5 or 6 would be great too
     
    Rainamikai, May 31, 2014
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  13. Meaker@Sager

    Meaker@Sager Company Representative

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    There seems to be mixing up of time from order to shipping and time from shipping to door in this thread :/
     
    Meaker@Sager, Jun 1, 2014
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  14. Rainamikai

    Rainamikai Notebook Guru

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    How long does it normally take for fedex to show tracking Info?? My status changed to shipped this morning on dell website.. But fedex tracking still dosent recognize the tracking number yet?? Just out of curiosity it's probably cuz of the weekend, my edd at dell changed from June 10 to June 4
     
    Rainamikai, Jun 1, 2014
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  15. Sanarae

    Sanarae Notebook Consultant

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    As you said, it may be definitely a weekend thing, but you probably will see a 'Delivered' before a 'Shipping' as Dell ships pretty fast. At least this was the experience for me the last three Dell packages I received this year.
     
    Sanarae, Jun 2, 2014
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  16. Rainamikai

    Rainamikai Notebook Guru

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    Well it changed to shipping yesterday and gave a fedex tracking number yesterday as well... But when I click on it, it redirects me to the fedex page and says the number does not exist?? I just want to be Able to see who signs for it... Because apparently my address was invalid with fedex so there was one that was similar but was supposed to be the one for my building... Has me worried
     
    Rainamikai, Jun 2, 2014
    #16