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    Display Drivers are not installing

    Discussion in 'Alienware 17 and M17x' started by Jaymasta3322, Dec 27, 2010.

  1. Jaymasta3322

    Jaymasta3322 Newbie

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    M17x, 2x HD 5870 in Crossfire

    For the past two months I have been using the generic drivers from the AMD website since the "Official Dell" drivers are so far behind. Just recently I have had time to play video games, so in order to get Crossfire to work I knew I had to install the Dell drivers. After a clean uninstall of the AMD drivers I started installing the Dell drivers. Everything installed correctly except for the display drivers. So after taking me about 3 hours, I set it aside for a while, today I tried some more options I was thinking of, but that one specific driver is the only thing that will not install (attached is the log of the last time I have tried - with the most recent CCC and installer already installed).

    Is there any way I can get the driver to install? or is there a fix for getting the crossfire to work with the recent driver release?

    http://img221.imageshack.us/img221/9700/39826401.png
     
  2. irkan

    irkan Notebook Consultant

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    Just a note here, crossfire can work with Dell or AMD drivers (if you install them correctly).

    anyways try to go to device manager, right click on the card and remove and uninstall the driver, .. and reboot, .. after rebooting make sure to check the device manager that it has "VGA" not "ATI 5800 Series".

    if its VGA than just right click on the VGA and click on "update drivers .." and choose the directory of the new drivers and click next.

    this will update your drivers correctly.

    after that you can install the rest (ccc, hdmi, ... etc)
     
  3. Mechanized Menace

    Mechanized Menace Lost in the MYST

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    I would do as Irkan said but use Driver Sweeper to clean everything out then download 10.12 or w/e version you want and the crossfire app profiles and reinstall drivers first then XF profiles. restarting between good luck!
     
  4. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    i would recommend cleaning your drivers first with Driver Sweeper and CCleaner after reboot and just then try a reinstall.
     
  5. Jaymasta3322

    Jaymasta3322 Newbie

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    Ah, i was told specifically by a dell tech that I needed the "Official Drivers," guess it's just part of the deception that you pay for when you go with Dell.

    Ok, so now I know that the drivers are not the problem, why is my Crossfire still not working?

    It seems to work rarely.
    I was running two instances of GPU-Z, one for each card, and the second card just sits at 0%, 99.9% of the time; occasionally jumping to 1%.
    The only time I actually noticed the second card working normally was one time that I was playing Metro 2033, and it was at full capacity; but when I went back into the game, it went back down to 0% and stayed that way.

    Not once have I noticed it being used by any other game (around 40 games, im pretty sure at least a few are X-fire compatible... if not, then what is the point of X-fire).

    I'm going to check the X-fire cable right after this post to see if it is loose, but im pretty sure it's not since I recently just had a tech come and replace the monitor (and it's necessary in that process to unplug and plug the X-fire cable)

    Would the astronomical temps on the cards have anything to do with it? (getting around 107ÂșC on my main card after playing Metro 2033 for 5 minutes, and thats with a jury rigged rack of 3 120mm fans right under the laptop)

    EDIT: Also, clean installs are the only installs that I do. I have been using CCleaner and DriverSweeper for a while now.
     
  6. Jaymasta3322

    Jaymasta3322 Newbie

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    Nevermind, found out what was wrong. I just found out that the Catalyst A.I. option is what enabled the crossfire, and I had it disabled since somewhere stated that it was bad for image quality... I feel like this bit of information should be right next to that slider in CCC instead of half way through a thread in some random forum (not this one).