The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Final attempt at fixing sleep/hibernate

    Discussion in 'Alienware 17 and M17x' started by Raidriar, Mar 28, 2012.

  1. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    I am about to file an RMA request on my M17x R3. I've reset the bios, clean installed windows, and installed the original dell drivers for the 6970m. Hibernate still DOES NOT work. Sleep occasionally will not work. Any more suggestions? This is my college laptop and sleep/hibernate is kind of a must. If it makes any difference, I have a Seagate momentus XT hybrid solid state drive. Memtest gives 100% pass on all RAM.

    EDIT
    I did some more googling, seems that sleep/hibernate issues are quite common with the Momentus XT. Any other hybrid driver users able to comment?
     
    Raidriar, Mar 28, 2012
    #1
  2. qohelet

    qohelet Senior Member

    Reputations:
    306
    Messages:
    1,202
    Likes Received:
    1
    Trophy Points:
    56
    it's probably the xt that's making the problem. try changing your hard drive.
     
    qohelet, Mar 29, 2012
    #2
  3. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    I can't, its my only internal HDD :(
     
    Raidriar, Mar 29, 2012
    #3
  4. Heihachi88

    Heihachi88 Notebook Deity

    Reputations:
    124
    Messages:
    1,148
    Likes Received:
    15
    Trophy Points:
    56
    I have intel 520 series - got problems with sleep -> its just cant wake from sleep sometimes.
     
    Heihachi88, Mar 29, 2012
    #4
  5. Tsunade_Hime

    Tsunade_Hime such bacon. wow

    Reputations:
    5,413
    Messages:
    10,711
    Likes Received:
    1,204
    Trophy Points:
    581
    There's a long issue of sleep/hibernate issues with Windows 7, it's not a hardware issue. Alienware isn't really going to fix it as it is an OS issue.
     
    Tsunade_Hime, Mar 29, 2012
    #5
  6. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    How come my alienware is the only one with this issue? I have 3 other laptops running Windows 7, none of them exhibit this behavior. But again, all of those 3 have 4gb ram and a mechanical hard drive.
     
    Raidriar, Mar 29, 2012
    #6
  7. GeoCake

    GeoCake http://ted.ph

    Reputations:
    1,491
    Messages:
    1,232
    Likes Received:
    2
    Trophy Points:
    56
    Your momentus XT have the latest dell firmware?

    DEM4 I think it is
     
    GeoCake, Mar 29, 2012
    #7
  8. Tsunade_Hime

    Tsunade_Hime such bacon. wow

    Reputations:
    5,413
    Messages:
    10,711
    Likes Received:
    1,204
    Trophy Points:
    581
    Are you using an OEM image or Windows 7 or an Alienware image? Certain manufacturer's use a specific image of Windows 7 that always has sleep/hibernate issues, mostly HP/Compaq.
     
    Tsunade_Hime, Mar 29, 2012
    #8
  9. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    I installed a fresh copy of windows 7 ultimate X64
     
    Raidriar, Mar 29, 2012
    #9
  10. TechZer0

    TechZer0 Notebook Enthusiast

    Reputations:
    0
    Messages:
    24
    Likes Received:
    1
    Trophy Points:
    6
    I am using a ssd and have similar problems. I tried Microsoft fixit and that worked for 2 resumes. I did a complete reinstallation and ms fixit worked for 1 resume. Now, it doesn't work anymore so I gave up.

    Also, it once worked after I updated graphics driver for the 460m graphics card.

    Sent from my SAMSUNG-SGH-I717 using Tapatalk
     
    TechZer0, Apr 2, 2012
    #10
  11. goodstone

    goodstone Notebook Consultant

    Reputations:
    176
    Messages:
    150
    Likes Received:
    13
    Trophy Points:
    31
    I agree its a Windows 7 problem. i have has this issue on and off since i got my system.

    Windows 8 CP which i have on duel boot is ok. instant on from hibernate works every time with no problems.

    Even when i played with xp hibernate was working ok.
     
    goodstone, Apr 3, 2012
    #11