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    Help! Alienware crashes

    Discussion in 'Alienware 17 and M17x' started by FiveEyedDuck, Sep 13, 2012.

  1. FiveEyedDuck

    FiveEyedDuck Notebook Enthusiast

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    So i just got my alienware m17x r4 and im playing guid wars 2 for about an hour then it suddenley turns off. So 5 minutes later i turn it back on and start playing again but this time it crashes after 10 minutes of play. Why is this happening, what should i do?
     
    FiveEyedDuck, Sep 13, 2012
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  2. Foreverlost

    Foreverlost Notebook Enthusiast

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    I used to have an issue like that which was caused from faulty ram... I'm sure you're playing with it plugged in right? Did you make sure it is charging? Something could be loosely connected internally.. it's hard to say.
     
    Foreverlost, Sep 13, 2012
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  3. Alienware-Pablo_R

    Alienware-Pablo_R Company Representative

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    Have you checked the temps of your system? This article includes useful tools to monitor the temperature of both CPU and GPU.
     
    Alienware-Pablo_R, Sep 13, 2012
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  4. imglidinhere

    imglidinhere Notebook Deity

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    I was about to say, either your battery isn't being charged during gameplay or your temps are not going down.

    If it's on a flat table, use a book and lift up the back end of the machine and try it then. Odds are, you're overheating...which is what it sounds like.
     
    imglidinhere, Sep 13, 2012
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  5. brave758

    brave758 Notebook Guru

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    Bad link, I've been having some black screen crashes since the latest nvidia drivers fans ram up and screen goes black, also some odd BSOD's
     
    brave758, Sep 18, 2012
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