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    Help Usb 3.0

    Discussion in 'Alienware 17 and M17x' started by 1Coopgt, Sep 12, 2014.

  1. 1Coopgt

    1Coopgt Notebook Consultant

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    Anyone got any Ideas ? My USB3.0 port turns off when I turn my laptop off . It's not suppose to do that . I use it to charge my mouse at night . Any Ideas are really appreciated .
     
    1Coopgt, Sep 12, 2014
    #1
  2. jameslee3978

    jameslee3978 Notebook Consultant

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    the only power share USB port is the top left one, next to the hdmi plug. if you shut down the laptop with the USB plugged in you need to unplug and reconnect it to get it to charge.
     
    jameslee3978, Sep 12, 2014
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  3. MickyD1234

    MickyD1234 Notebook Prophet

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    And turn on powershare in the bios maybe ;)
     
    MickyD1234, Sep 13, 2014
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  4. xxiv24

    xxiv24 Notebook Consultant

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    Yup he said it right! You got to manually unplug and plug it in when you turn it off or put it to sleep. This has been a departure from R4 wherein you dont have to do so. Perhaps it is to prevent battery drain. Remember it is the one on your left. You can see a lightning symbol. Make sure "powershare" is enabled in bios.
     
    xxiv24, Sep 13, 2014
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  5. MickyD1234

    MickyD1234 Notebook Prophet

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    Thanks man, lesson of the day learned :thumbsup:.
     
    MickyD1234, Sep 13, 2014
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  6. 1Coopgt

    1Coopgt Notebook Consultant

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    Nailed it . Thanks ! Never knew you had to unplug and then plug it back in . I had checked the bios settings and checked in device manager and everything was set correct and showed that it was working fine . Thanks everyone!
     
    1Coopgt, Sep 13, 2014
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  7. jameslee3978

    jameslee3978 Notebook Consultant

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    I use a Razer mamba and have to do the same for the wireless mouse.
     
    jameslee3978, Sep 13, 2014
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  8. 1Coopgt

    1Coopgt Notebook Consultant

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    Ya I joined the Razer family this week and picked up the Ouroboros .
     
    1Coopgt, Sep 13, 2014
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  9. black-bean

    black-bean Notebook Consultant

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    i don't even know theres such thing as powershare usb feature (shame on me).
    good info.
     
    black-bean, Sep 14, 2014
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  10. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Now you know it haha. It's the USB port on the left, next to the HDMI just like jameslee3978 pointed out.
     
    Alienware-L_Porras, Sep 19, 2014
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  11. jameslee3978

    jameslee3978 Notebook Consultant

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    i kinda just gave up on the wireless Mamba.. i just use it wired now... hahaha
     
    jameslee3978, Sep 19, 2014
    #11