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    Help please, R3 Hard drive issue

    Discussion in 'Alienware 17 and M17x' started by chemjoey, Sep 30, 2011.

  1. chemjoey

    chemjoey Notebook Enthusiast

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    Hey guys. Well my r3 has started doing something funny. I can be on the comp all day long and it works perfectly fine but as soon as I leave it on to say go downstairs or something where I am away for more than 5 min it blue screens and then goes to a black screen that say no bootable device found? or something like that. I ran the pre boot test and everything is fine except the Hard drive. It says this.

    Source- DIAG
    Event Data- Fail PSA V4205
    Error Code- 2000-0142
    Validation- 64525
    Msg- Hard Drive 0 - S/N 5W5oFA2W, Self Test Unsuccessful. Status = 79


    Does anybody know what this means?
     
    chemjoey, Sep 30, 2011
    #1
  2. almostinsane

    almostinsane Notebook Consultant

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    almostinsane, Sep 30, 2011
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  3. chemjoey

    chemjoey Notebook Enthusiast

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    ok thanks for the links but im still sorta new to all this advanced stuff so what exactly do i need to do?
     
    chemjoey, Sep 30, 2011
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  4. almostinsane

    almostinsane Notebook Consultant

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    In that case - Call up Dell since you have a 4 year support agreement.
     
    almostinsane, Sep 30, 2011
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