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    Help with fixing an alienware m17x R4 that wont charge

    Discussion in 'Alienware 17 and M17x' started by jersam515, Nov 10, 2014.

  1. jersam515

    jersam515 Newbie

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    Hello,
    My computer is telling me that my battery is plugged in,not charging. I have tried 2 separate power cords, and neither of them have allowed my computer to charge.
    I was told by a Dell employee that I need to flash the new BIOS. Unfortunately, I cannot flash this BIOS until my computer has 10% battery.
    Is there a way I can get the BIOS flashed without paying $130 for a new battery?
    Thanks,
    jersam515
     
    jersam515, Nov 10, 2014
    #1
  2. zombiegoat

    zombiegoat Notebook Consultant

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    Is it not charging at all, or is it charging verrrrrrrrrrrrrry slowly? I had this problem a long time ago with my M17x R1 and Stealth Mode; while it seemed like the battery was not charging, it was in fact replenishing itself but at an extremely slow rate. Leaving it plugged in overnight would restore 4-7% of the battery charge, for example.
     
    zombiegoat, Nov 13, 2014
    #2