Hidevolution Order status

Hi guys just order my m17x r3 on the 9th of august, and sent my bank info n stuff for credit card since im ordering from australia from US on the 10th, and my order status is still pending and its the 13th, just wondering if anyone else knows if this is right or not? i have sent them an email asking them to confirm my order but havent heard anything back from them since i sent them my credit card info, photo ID ect. Anyone have any information on this or am i just expecting too much too soon. as in should it be proccessing by now?

Also the money has been removed from my account so they would have recieved my payment by now im sure.

Thanks guys just very anxious lol.

 

Use the live chat function. Email response is very slow. They opened 1.5 hours ago so give the chat a try.

 

Ya. It's exciting getting your alienware.

If it's from hidevolution you have nothing to worry about. Just kill time and read read read all you can on this awesome forum.

 

I heard from HiDevolution yesterday that they expect to receive my M18x from Dell today! I placed the order August 2nd and they said that Dell expedites their deliveries, so I was thinking, okay, maybe 3 weeks instead of 4 before it gets to them, but this is 9 days!

Ted's great and the whole experience was very easy. I tried Dell a few times and the lowest they could go for what I wanted was over $4,100, to which I would've had to add $400-$450 for a 256GB Crucial M4, $150 or so for 16GB of 1866MHz HyperX Ram, not to mention the risk of hospitalization for somehow ingesting IC Diamond when I try to do the repasting myself.

HID gave me a $330 discount, bringing the total down to just over $4,900. Plus I don't have to pay sales tax (I don't think you have to with Dell, but with some re-sellers you do). All told, they came in a bit cheaper than Fortnax too, and faster (if only because of the taxes/fees involved in purchasing from Canada when I live in the US). One of the biggest pluses for me is the fact that they check every M18x for defects before they send it out, and sort out the replacement with Dell if there are any issues. Given all the weird issues people on this site have been having with their M18x's ordered direct from Dell (cracks, scratches, dust behind the screen), it's nice to know that when my notebook arrives it should be good to go.

Here's my configuration:

Alienware M18x Custom Built to Order

Space Black Anodized Aluminum

Intel® Core™ i7 2820QM 2.3GHz (3.4GHz Turbo Mode, 8MB Cache)

IC Diamond on CPU + GPU - INSTALLED BY HIDevolution

Genuine Windows® 7 Home Premium, 64bit, English

Dual 2GB GDDR5 NVIDIA® GeForce® GTX 580M – NVIDIA® SLI® Enabled

18.4-inch WideFHD 1920 x 1080 WLED

Kingston HyperX 16GB Dual Channel DDR3 at 1866MHz (4DIMMS) - 1866MHz not supported on 2630QM - installed by HIDevolution

Crucial M4 (C400) SATA3 6Gb/s 256GB SSD - INSTALLED BY HIDevolution

2nd Hard Drive Bay (installed by HIDevolution)
750GB 7200RPM HDD - INSTALLED BY HIDevolution

Slot-Loading Dual Layer Blu-ray Reader (BR-ROM, DVD+-RW, CD-RW)

97 WHr 12-Cell Lithium-Ion Battery

330W 3 Prong AC Adapter with 6 ft Power Cord

Killer™ Wireless-N 1103 a/g/n 3x3 MIMO for Gaming & Video

Bluetooth 3.0 Included

Internal High-Definition 5.1 Surround Sound Audio

2 Year Advanced Service Plan (adds Accidental damage protection)

So, overall, if you're making a large investment in an M18x already, and you'd feel more comfortable having a pro do the upgrades and the IC Diamond repaste, I highly recommend HID.

I'll put up an unboxing post once my beast arrives.