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    How to get real M17X Order Status?

    Discussion in 'Alienware 17 and M17x' started by DeeX, Jun 13, 2011.

  1. DeeX

    DeeX THz

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    Does anyone know how to get the real (spacific) order status. I was able to check it on the main AW line a few weeks ago.. now it just transfers ...
    I am looking for a way to find out what stage in production it is in etc. If anyone knows please post here. :) THX
     
    DeeX, Jun 13, 2011
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  2. ECKS

    ECKS Notebook Prophet

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    Sorry to bust your balls/ovaries, but there's no way to get the "actual" order status/location of it besides the tracking number from when it actually ships. If you check online it'll most likely say "In production," and when you call 1800ALIENWA to check the order status, it'll say "your order is currently in production in the build stage." Then you might speak to a csr, who will tell you the same info that you could view online. They may even lie to you about sending an expedite order to the manufacturing team, which is a myth like unicorns and Medusa.

    Yuppo, sorry :( There's no way, unfortunately... Remember, Dell is a gigantic corporation building hundreds of comps daily. They don't have time for you (and any of us lolz), unfortunately.
     
    ECKS, Jun 13, 2011
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  3. shinob!

    shinob! Notebook Consultant

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    I myself is a very good case study at the moment for you,sir.I just got a call from Dell rep informing me that they will be delivering my M17xR3 tomorrow.So out of curiosity,i went to check my online tracking status.Guess what? Its still under "Ship from factory".Estimated delivery date is the closest reference you can follow IMO,& it might even change randomly.Mine change from 28-Jun to 15-Jun EDD.Can't complain though. :D
     
    shinob!, Jun 13, 2011
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  4. zero2005

    zero2005 Notebook Consultant

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    be thankful yours moved up. mine moved from june 13th to july 7th.
    oh and i dont get a tracking number, because having stuff shipped to APO's sucks balls. at least it was free shipping.
     
    zero2005, Jun 13, 2011
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  5. ECKS

    ECKS Notebook Prophet

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    I got the same phone call. EDD is obviously an estimate. They called me cuz I had been calling them zillions of times before.
     
    ECKS, Jun 13, 2011
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  6. DeeX

    DeeX THz

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    Well 1800ALIENWA doesnt say the "build stage" it seems when I try to check my status it just transfers to order support. hmm .. anyways :p
     
    DeeX, Jun 13, 2011
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