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    I just spoke with an Alienware Rep regarding the M17x R3 Recall.

    Discussion in 'Alienware 17 and M17x' started by xstalkrx, Feb 8, 2011.

  1. xstalkrx

    xstalkrx Notebook Enthusiast

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    I have an M17x R3 that is due to arrive at my door sometime around 2/14/2011

    The rep confirmed there is a problem with the motherboard.

    The rep said that I will receive my laptop WITH the BAD motherboard.

    Then, approximately two months from now, Alienware will contact me and will send a technician to my house for a free motherboard replacement.

    The representative said I should not see any problems with my laptop when it arrives and that it will be fixed before any problems start to occur.

    I wanted to post my converstation with Alienware to help clear up some of the confusion regarding this recall.
     
    xstalkrx, Feb 8, 2011
    #1
  2. blaster

    blaster 1 tequila, 2,3,4,5, floor

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    blaster, Feb 8, 2011
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  3. kosti

    kosti Notebook Virtuoso

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    I would just wait for the problems to get sorted out by Intel first.
     
    kosti, Feb 8, 2011
    #3