i need help

guys i got my brand new m17x but when i close the lid and open it back up the screen wont turn back on, everything stays light up like the keyboard and stuff but i cannot get the screen to respond i even touch the alienhead and nothing happens. so i have to shut it down forcly. can someone help me please, whats going on?

 

You need to change the vbios and drivers check the first sticky on this sub forum

 

oh come on whattahell im a comp. noob i just downloaded the latest bio from dell, why is this happening

 

You need GPU vbios not system bios read the first sticky for all info and links

 

Here's a good place to learn from if you are a noob.

Welcome!!

I couldn't help but to laugh at "why is this happening" x)

 

not bios, VBIOS, as in video bios, it's the bios flash that is on the graphic cards (GPU).



Grimfan put this together for n00bs. Follow it closely. This is your bible to vbios flashing, read, learn and practice patience Also, welcome to the fam bro!

Also, make sure you download and install the drivers after the vbios flash

Latest Drivers Checklist for the M17x-R2 with HD
5870 (September 2010) incl. VBIOS Flash Guide

Also here is a guide for the installation.

17xR1/R2 - DeII 8.763 Driver (4870/5870 GPUs) + 5870 VBIOS Discussion (non-beta)

 

thank u guys but i just dont get it. i already flashed the gpu and it still does that.

 

Did you read the guides? Did you install the new proper drivers before flashing the vbios?

 

i flashed the bios first as soon as i got the comp. and then i flashed the vbios

 

first i ran the file called R281215 which is like 129mb and then i run the R281544 file which is like 1.2 mb but it asks to do like a bootable cd or write an image or something like that. so i just exited, can smeone tell me what im doing wrong.

 

The problem that you are describing is what ths driver 8.763/vbios is suppose to fix. Even though you installed the new 8.763 driver it has to be done in a certain way. The old driver has to be removed completely before installing the new driver. The subforum about the 8.763 driver and vbios covers this very well. Your problem may be that you are not totally removing the old video driver.

 

ok now i left my computer running and is not only when i close the lid is when the comp. goes to sleep thats it the screen wont turn back

 

We understand the problem, we've all had it. If it's not resolved by tommorrow, and you get a remote app installed, I can connect and go through the steps for you. But it's almost 2am and I have to get some sleep. I'll be on tommorrow if it's still not resolved and maybe we can work through it.

 

thank you guys thank u especially u dr650. i got it! i had to burn something to a cd and boot the computer from there and then press b and let the comp do the update. thank all of u guys thank u i really appreciate it.

 

No prob, glad to here you got it working properly. Now enjoy it!